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DHL Shipping explained

  1. migman
    Honeycomb Nov 19, 2015

    migman , Nov 19, 2015 :
    Is very tight, but I'm afraid to say I think more for Monday. I hope I'm proven wrong.
     

  2. forainy
    Cupcake Nov 20, 2015


    migman likes this.
  3. gallowHills-OPX
    Cupcake Nov 20, 2015

    gallowHills-OPX , Nov 20, 2015 :
    I think I'm up for today. I guess they skipped Germany in this case.
    Is it possible to call dhl and agree on a rough time for delivery? Something like after 2pm.
     

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  4. fresar
    Cupcake Nov 20, 2015

    fresar , Nov 20, 2015 :
    Nope you were right, It´s stuck in EMA.. Guess I have to wait until monday.
     

  5. matt_simpson
    Ice Cream Sandwich Nov 20, 2015


    migman likes this.
  6. perry081064
    Cupcake Nov 20, 2015

    perry081064 , Nov 20, 2015 :
    Out for delivery today. Ordered monday so 5 days to the UK.
    Thats pretty fast from china so DHL get a thumbs up from me :D
    ... Thanks @migman for the info , made waiting a great deal easier.
     

    jamesylynch likes this.
  7. jamesylynch
    Froyo Nov 20, 2015

    jamesylynch , Nov 20, 2015 :
    Very impressed by this, ordered Saturday, shipping notification Tuesday, arriving today!
     

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  8. migman
    Honeycomb Nov 20, 2015

    migman , Nov 20, 2015 :
    I don't think DHL will do a scheduled delivery for after 2pm, its either before 9am / 12pm or up to 21:00.
     

  9. bonusg
    Donut Nov 20, 2015

    bonusg , Nov 20, 2015 :
    Thnx for the full explanation!

    Unfortunately my situation is different than the others! As i posted to another thread, i made the order on 13th, and then this:
    Thursday, November 19, 2015 Location Time Piece
    11 Processed at HELSINKI - FINLAND HELSINKI - FINLAND 16:43
    10 Shipment arrived at incorrect facility. Sent to correct destination HELSINKI - FINLAND 11:34
    9 Arrived at Sort Facility HELSINKI - FINLAND HELSINKI - FINLAND 08:09
    8 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 04:37
    7 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 03:03
    6 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 01:55
    Wednesday, November 18, 2015 Location Time Piece
    5 Departed Facility in EAST MIDLANDS - UK EAST MIDLANDS - UK 23:11
    4 Processed at EAST MIDLANDS - UK EAST MIDLANDS - UK 19:55
    Monday, November 16, 2015 Location Time Piece
    3 Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 19:27
    2 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 14:35
    1 Shipment picked up SHENZHEN - CHINA, PEOPLES REPUBLIC 10:51

    I live in Greece!! The one is the south, the other in the north of Europe! :p They sent it in a wrong destination!!! And from yesterday it's in Finland without any news... i contacted my local dhl store via e-mail and they just told me that they will inform me when it will arrive...

    How many days an express delivery takes? If they delay it more... could i request refund from DHL as this is their mistake?
     

    khaising likes this.
  10. IlCieco
    Ice Cream Sandwich Nov 20, 2015

    IlCieco , Nov 20, 2015 :
    I don't need such a detailed explanation, 'cause my OPX arrived really quickly to me! But I really appreciated your thread. Thanks! :)
     

    migman likes this.
  11. migman
    Honeycomb Nov 20, 2015

    migman , Nov 20, 2015 :
    WOW that is a mess up there! They have 5 days fro the initial scan to get your parcel to you as far as I understand. I would personally ring DHL and ask them to place it on a overnight express before 9am service as it is their mistake and you was expecting this shipment by tomorrow.
     

  12. bonusg
    Donut Nov 21, 2015

    bonusg , Nov 21, 2015 :
    I e-mailed them, asking for this. Their answer was that they are sorry for my inconvenience, and that the package will arrive Monday 23rd.
    As i found out from aviationcargo.dhl.com, there were two options. One was, the package to be shipped at 11.05 today (nothing new in the tracking system so far), or at 18.00 today... I'm waiting.
     

  13. migman
    Honeycomb Nov 21, 2015

    migman , Nov 21, 2015 :
    I would request a refund of the shipping from OnePlus and DHL if it was me.
     

  14. thodoris77
    Eclair Nov 21, 2015

    thodoris77 , Nov 21, 2015 :
    Thanks for this, very useful information !!

    I ordered on Monday and received shipping notification overnight Wed/Thursday. Hoping to get phone on Monday, fingers crossed !
     

    migman likes this.
  15. migman
    Honeycomb Nov 21, 2015

    migman , Nov 21, 2015 :
    It sounds about right for a Monday arrival, fingers crossed for you.
     

  16. cboursinos
    Honeycomb Nov 21, 2015

    cboursinos , Nov 21, 2015 :
    What are you doing, if you have paid 2 weeks now the support to return your phone back and doesn't send your phone?
     

  17. migman
    Honeycomb Nov 21, 2015

    migman , Nov 21, 2015 :
    Sorry but i do not understand your question?
     

  18. OldDroid
    Eclair Nov 22, 2015

    OldDroid , Nov 22, 2015 :
    So my shipment is still on its way to Hong Kong then ...
    Since Friday that Status hasn't changed so i doubt my truck exploded ...
     

  19. migman
    Honeycomb Nov 22, 2015

    migman , Nov 22, 2015 :
    You will not see the trick to HKG part unless you obtain the bulk tracking number. You should have your phone from Monday onwards.
     

  20. OldDroid
    Eclair Nov 22, 2015

    OldDroid , Nov 22, 2015 :
    Waybill: 1277176961 Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLICSign up for shipment notifications Friday, November 20, 2015 at 13:34Origin Service Area:SHENZHEN - SHENZHEN - CHINA, PEOPLES REPUBLICDestination Service Area:BERLIN - BERLIN - GERMANY
    1 Piece

    Friday, November 20, 2015 Location Time Piece
    3 Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 13:34
    1 Piece

    2 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 13:31
    1 Piece

    1 Shipment picked up
     

    migman likes this.