2
Other Disabled fingerprint and face unlock

  1. SanketN8
    Eclair Jul 17, 2019

    SanketN8 , Jul 17, 2019 :
    sometimes while unlocking the op7 , fingerprint neither the face unlock works and you have to enter the pin to unlock the device. This is completely random as most of the time this doesn't happen. Is this a bug with oxygen os?
     

    #1
    Dr4g0n36 and Y1561820307923 like this.
  2. Y1561820307923
    Donut Jul 17, 2019


    #2
  3. K1ngP1n
    Ice Cream Sandwich Jul 17, 2019

    K1ngP1n , Jul 17, 2019 :
    After restarting?
     

    #3
  4. Y1561820307923
    Donut Jul 17, 2019


    #4
    Dr4g0n36 likes this.
  5. B_Wrath
    Marshmallow Jul 17, 2019

    B_Wrath , Jul 17, 2019 :
    It's a security measure. It will ask for pin once in a while.
     

    #5
  6. SanketN8
    Eclair Jul 17, 2019

    SanketN8 , Jul 17, 2019 :
    nope , happens randomly during phone unlock
     

    #6
  7. SanketN8
    Eclair Jul 17, 2019

    SanketN8 , Jul 17, 2019 :
    i have read it on one thread that its a security thing, but are you sure this happens to everyone?
     

    #7
  8. B_Wrath
    Marshmallow Jul 17, 2019

    B_Wrath , Jul 17, 2019 :
    Yes. It happens to everyone.
     

    #8
  9. Y1561820307923
    Donut Jul 17, 2019

    Y1561820307923 , Jul 17, 2019 :
    ok thank you for the explanation.
     

    #9
  10. SanketN8
    Eclair Jul 17, 2019

    SanketN8 , Jul 17, 2019 :
    i know when the phone restarts you have to use the pin instead of the fingerprint scanner as this also happens with my galaxy s5, but is it normal to happens when you have not restarted your phone?
     

    #10
  11. B_Wrath
    Marshmallow Jul 17, 2019

    B_Wrath , Jul 17, 2019 :
    Yes. It is normal.
     

    #11
  12. SanketN8
    Eclair Jul 17, 2019


    #12
  13. Dr4g0n36
    Froyo Jul 17, 2019

    Dr4g0n36 , Jul 17, 2019 :
    Also here. Sometimes i lock device, unlock after a minute (leaving it on the table with no iteration) and my OP7 says that i've ended fingerprint/facial tries, forcing me to enter PIN. If it's not a bug, maybe is better to change the text related to this "timeout".
     

    #13
  14. shonilchi
    Cupcake Sep 18, 2019

    shonilchi , Sep 18, 2019 :
    I completely resolved this issue on my new 1+7 by uninstalling an app that was having Device Administrator rights (the app was Gravity screen) which leverage the Device administrator permission to lock back the screen. Please check if you have any such app...
     

    #14
  15. SanketN8
    Eclair Sep 18, 2019

    SanketN8 , Sep 18, 2019 :
    is it pre installed in the phone?
     

    #15
  16. shonilchi
    Cupcake Sep 18, 2019

    shonilchi , Sep 18, 2019 :
    no...I had installed it from the play store
     

    #16