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Display and heating issues via OnePlus 9 Pro

  1. kalluruHaramoul
    Cupcake Oct 24, 2021

    kalluruHaramoul , via OnePlus 9 Pro , Oct 24, 2021 :
    I have screen issues while using the phone
    Sometimes while I am using the phone suddenly it won't working properly and sometimes I faced this situation like display suddenly became blank it will be in same position in many hours with that I can't even use phone
    And heating issues very heavily while playing games
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Heating issues while gaming is normal - depends on the game. For the heating issues please visit the unified heating thread: https://forums.oneplus.com/threads/unified-oneplus-9-pro-battery-heating-and-charging-feedback-thread.1412143/

    When does the screen issue appear? After specific situations?
    Can you test it in safe mode?
     

    #2
    Caomhin likes this.
  3. kalluruHaramoul
    Cupcake Oct 24, 2021

    kalluruHaramoul , via OnePlus 9 Pro , Oct 24, 2021 :
    I won't know suddenly it will happen and the screen will blank but the phone was working in background
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Can you test it in safe mode and clear cache in recovery?
     

    #4
  5. kalluruHaramoul
    Cupcake Oct 24, 2021

    kalluruHaramoul , via OnePlus 9 Pro , Oct 24, 2021 :
    I don't know how to do that can you give some instructions I will follow with that and I will check that one ASAP
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021


    #6
    Caomhin likes this.