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Display issue via OnePlus Community App

  1. MouneshVB , via OnePlus Community App , May 19, 2020 :
    I could see purple spots arising form my display I've sent it to service center but It's over 60 days the device is with the logistics
    Will it cause any further damage to the device
    Please help
     

    #1
  2. B_Wrath
    Nougat May 19, 2020

    B_Wrath , May 19, 2020 :
    Did you contact OnePlus support and ask for the status?
     

    #2
    Batman360 and Artemus. like this.

  3. #3
  4. N1590368995686
    Cupcake May 25, 2020

    N1590368995686 , May 25, 2020 :
    I don't know what happened to my display , there are some patches on screen , those patches get heated while using phone , but due to covid19 I'm unable to contact any service center , And day by day that patch is becoming big. I am really worried. even touch is not responding properly.

    Please help me it's my new phone 1590369880589.jpg

    1590369880633.jpg
     

    #4
  5. B_Wrath
    Nougat May 25, 2020

    B_Wrath , May 25, 2020 :
    Are those under the screen or the protector?
     

    #5
  6. N1590368995686
    Cupcake May 25, 2020

    N1590368995686 , May 25, 2020 :
    no there nothing on it, even I thought the same that it might be bubble so I removed the screen guard. But it's on the screen
     

    #6
  7. B_Wrath
    Nougat May 25, 2020

    B_Wrath , May 25, 2020 :
    That's weird. Try contacting customer care.
     

    #7
    Artemus. likes this.
  8. N1590368995686
    Cupcake May 25, 2020

    N1590368995686 , May 25, 2020 :
    no proper answer from them , they said once the lockdown is over than you can visit to our centers!
     

    #8
  9. MouneshVB
    Cupcake May 28, 2020

    MouneshVB , via OnePlus 7 , May 28, 2020 :
    Hey pick n drop service is on hold
    u can personally vist the service centers n get repaired
     

    #9
  10. N1590368995686
    Cupcake May 28, 2020

    N1590368995686 , May 28, 2020 :
    service center in mumbai are closed
     

    #10