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[Submitted] Display issue

  1. monishsao
    Donut Sep 13, 2020

    monishsao , Sep 13, 2020 :
    Display automatically switching between cold and warm tones.. default setting is cold but i am experiencing warm and yellowish display which ruins the amoled screen experience..
     

    #1
  2. monishsao
    Donut Sep 13, 2020

  3. Simran K
    OnePlus Bug Hunter Staff Member Sep 14, 2020

    Simran K , Sep 14, 2020 :
    Thanks for bringing this concern to our notice.We would like to check this further and require more details regarding this. We've got in touch with you via personal conversation and hope you would get back to us at the earliest.

    Regards,
    Simran
     

    #3
  4. monishsao
    Donut Sep 14, 2020

    monishsao , via OnePlus Nord , Sep 14, 2020 :
    it occurs in chrome,paytm, settings app
     

    #4
  5. monishsao
    Donut Sep 14, 2020

    monishsao , via OnePlus Nord , Sep 14, 2020 :
    here is the log file..this occurs regularly in every update....night mode is off.. tried every display setting but still display is yellowish warm.. occurs in chrome,file manager,paytm,gmail and some other apps..

    https://drive.google.com/file/d/1KP1N6HcmzpHdDaU-6sm8heYbu5U00_10/view?usp=drivesdk
     

    #5
  6. monishsao
    Donut Sep 16, 2020

    monishsao , via OnePlus Nord , Sep 16, 2020 :
    i have already done it..what do u expect me to do now.. tried contacting support from 2 weeks still no support.. you are asking me to again send the logs.. worst customer support from oneplus..even my previous 10k phone was better than this phone
     

    #6
  7. Simran K
    OnePlus Bug Hunter Staff Member Sep 18, 2020

    Simran K , Sep 18, 2020 :
    We've made a note of it and our developer team is currently working on this. We'll keep you posted regarding any further updates.

    Meanwhile, we appreciate your patience and efforts so far.

    Regards,
    Simran
     

    #7