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Display issues green tint via OnePlus 8 Pro

  1. Q1583057873042
    Cupcake Dec 30, 2020

  2. DrHuda
    Gingerbread Dec 30, 2020


    #2
    Dani2410 likes this.
  3. rahuldw181
    Ice Cream Sandwich Dec 31, 2020


    #3
    Dani2410 likes this.
  4. rahuldw181
    Ice Cream Sandwich Dec 31, 2020


    #4
    Dani2410 likes this.
  5. Dani2410
    Cupcake Jan 1, 2021


    #5
    M1571914294665 likes this.
  6. xvl260
    Eclair Jan 1, 2021

    xvl260 , Jan 1, 2021 :
    I don't have this issue, but upvoted it for visibility. It seems like OnePlus' QC has taken a dive after Oppo fully took over. Back then Carl Pei probably had demanded much more strict QC. My mom had the OP1 and OP6 without any issues, the OP1 is still running after getting the battery replaced.
     

    #6
    Dani2410 likes this.
  7. E1608974425603
    Cupcake Jan 3, 2021


    #7
  8. DrHuda
    Gingerbread Jan 3, 2021


    #8
    VamsiJetti14@ and Dani2410 like this.
  9. Pedro_Daniel_OP
    Froyo Jan 5, 2021


    #9
  10. Dani2410
    Cupcake Jan 5, 2021


    #10
    Dou7a, xvl260 and Pedro_Daniel_OP like this.
  11. Dou7a
    Cupcake Jan 25, 2021

    Dou7a , via OnePlus 8 Pro , Jan 25, 2021 :
    Well i always heard people talking positively about 1+ so i bought the 8 pro and since day 1 i noticed the green tint and the non uniform colors when i switch from brightness and really its my first time to buy something and can't wait to change it since day 1 because of this and some other bugs
     

    #11
  12. SIDD7411
    Gingerbread Jan 25, 2021

    SIDD7411 , via OnePlus 8 Pro , Jan 25, 2021 :
    Green tint only occurs in low brightness and dark one ... Almost all devices have green tint thing ... At a point. As company said they gonna solve how long it takes . Cant be guaranteed
     

    #12
  13. rahuldw181
    Ice Cream Sandwich Jan 25, 2021


    #13
  14. Dou7a
    Cupcake Jan 25, 2021

    Dou7a , via OnePlus 8 Pro , Jan 25, 2021 :
    Someone from customer service said that to me but its really not a solution it simply find the problem with grey so they removed it.. A whole color is removed.. Its even worse that the company say this as a solution
     

    #14
    O1609137162800 likes this.
  15. Pedro_Daniel_OP
    Froyo Jan 27, 2021

    Pedro_Daniel_OP , Jan 27, 2021 :
    They said that OTAs already fixed this issue for users, but we still have so many cases, what's going on?
     

    #15
  16. Dou7a
    Cupcake Jan 27, 2021

    Dou7a , via OnePlus 8 Pro , Jan 27, 2021 :
    I recently bought oneplus 8 pro because i read it was fixed but nothing is fixed its a shame
     

    #16
    Pedro_Daniel_OP likes this.
  17. SuryaTeja.K
    Gingerbread Mar 31, 2021


    #17
  18. gaster
    Moderator Moderator Mar 31, 2021

    gaster , Mar 31, 2021 :
    Hi friend. Are you using the latest OxygenOS update? Or these photos are just out of the box with the pre installed software? Because if you don't use the latest one you better install it and then make a full factory reset that includes the deletion of internal storage as well.

    In my end before a year when I tried with the current out of the box version, I had also notice some of green tint, but after I installed the latest, it really gone. If you have already did all these and it still exists, then contact again the live chat OnePlus Customer Support and ask for a refund or a replacement (if your device meets the DOA period) or just a repair. Hope everything ll go smooth for you.
     

    #18
  19. MrTalon
    Ice Cream Sandwich Apr 1, 2021

    MrTalon , via OnePlus 8 Pro , Apr 1, 2021 :
    That's a very kindly replay but oneplus won't repair it. Just to be clear: I got the same problems like the guy above me. So in may 2020 I contacted the Support and they said to me, I should sent it to the repair center to fix my display, of course at their cost. So I sent it, waited 4 long weeks to get the message: "we are sorry, but this is a typical AMOLED characteristics"... They sent me the faulty device back after 4 LONG weeks. This was a big disappoinment.

    Can you help me in any form? This issue is just pain. If you don't believe me, I could sent pictures of my device.
     

    #19
  20. gaster
    Moderator Moderator Apr 2, 2021

    gaster , Apr 2, 2021 :
    Please sent me a PM with your case ID and the whole problem description. Thank you!
     

    #20