Does anyone else have a problem to connect to 5G?

  1. zackaie
    Cupcake Oct 21, 2020

    zackaie , Oct 21, 2020 :
    I have bought Oneplus 8t (12 GB RAM + 256 GB) from oneplus website. But there is no option to choose a 5G network in settings> Network mode type. My network provider is Vodafone Ireland which is supporting 5G. I have contacted them and they say all my settings to get a 5G are updated. But there is still no option to choose 5G in my phone's settings. Is the problem with the phone?

    Attached Files:

    Marktrix likes this.
  2. psygarden
    Ice Cream Sandwich Oct 21, 2020

    7rahul26 likes this.
  3. Rjt_Kumar
    Gingerbread Oct 21, 2020

    7rahul26 likes this.
  4. zackaie
    Cupcake Oct 22, 2020

    zackaie , Oct 22, 2020 :
    Is it possible that my new Oneplus 8t is not 5G ready? I went to the Vodafone store and got a new sim which is 5G ready sim + my account is 5G ready as well, but when i go to settings > network type> it shows the max i can choose is 4G network

  5. zackaie
    Cupcake Oct 22, 2020

  6. rsmiley0
    Donut Oct 22, 2020

    rsmiley0 , Oct 22, 2020 :
    Did you check the bands and a coverage map? Also Carrier needs to whitelist device. I know where I am AT&T has not white listed any 8 Series yet, so no 5G yet for me.

  7. zackaie
    Cupcake Oct 23, 2020

    zackaie , Oct 23, 2020 :
    Now, Vodafone Ireland sim card does not give me an option to choose 5 g in OnePlus 8t. I have two sim cards from two different providers: "Vodafone Ireland" and "Eir Ireland". When i switched my mobile data to "Eir" , i had in Settings> Network type> 2g/3g/4g/5g option. So, as rsmiley0 says Oneplus is not in white list in Vodafone Ireland. So i am going to move to "Eir".

  8. Serloman
    Cupcake Oct 23, 2020

    Serloman , Oct 23, 2020 :
    I can't connect to 5G with Orange Spain sim card on the Oneplus 8T. I have tested the same sim on another device and can connect to 5g perfectly.

  9. evenshop
    Cupcake Oct 23, 2020

  10. seb1003
    Eclair Oct 24, 2020

  11. M1600520707684 , via OnePlus 8 T-Mobile , Nov 10, 2020 :
    I have the t-mobile 5g if I'm on wifi all day or lose reception in a bad area the signal will not come back regardless where I'm at until I restart the phone shouldn't be that hard of a fix right 🤔

  12. laughtaleblue
    Donut Nov 10, 2020

  13. pcoventry
    Honeycomb Nov 10, 2020

    pcoventry , Nov 10, 2020 :
    Can I correct you on the fact your eyesight does not work? The man clearly said he has a 5G enabled sim!

  14. egrealis
    Cupcake Nov 11, 2020

    egrealis , Nov 11, 2020 :
    Could you let me know how recently you got your Eir sim card? I'm abroad and had to return the 8T because it wouldn't recognise the eir (meteor) SIM i was using i.e. it didn't support any network good, bad or indifferent.


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  16. Lorcan108
    Cupcake Nov 19, 2020

    Lorcan108 , Nov 19, 2020 :
    From what I've gathered the issue is with the network I'm with 3 Ireland and I've read replies from them saying they need to talk with Oneplus to enable software to use 5g, so until that gets sorted between them you'll just have to wait for an update that will enable 5g on the Oneplus devices.

  17. L1593097523160
    Cupcake Nov 20, 2020

    L1593097523160 , Nov 20, 2020 :
    OnePlus are not willing to answer the question. I've been asking them for 4 months. They promised update after update would resolve this. It's all lies and at this stage I plan to return it for a full refund. Very bad first (and last) experience with OnePlus.

    Marktrix likes this.

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  19. P1611111153731
    Cupcake Jan 20, 2021

    P1611111153731 , Jan 20, 2021 :
    I have option for 2/3/4/5g on oneplus 8t with eir with 5g sim but I still don't have any 5g . Is your eir 5g working .

  20. P1611111153731
    Cupcake Jan 20, 2021