Does every OnePlus 3 have the camera focus issue?

  1. rudro_sett
    Gingerbread Mar 4, 2019

    rudro_sett , Mar 4, 2019 :
    I have a OnePlus 3, which is still on the factory version of OxygenOS, (3.2.8?) and doesn't have the common camera focus issue. I've heard that one of the later updates is what broke the camera. However, this particular one was manufactured in March 2017, so is it possible that the units manufactured then didn't have the issue? I want to know if it's safe to update the phone without breaking the camera.

  2. Punk_69
    Lollipop Mar 4, 2019

    Punk_69 , Mar 4, 2019 :
    it is a hardware issue. My op3 didnt suffer any focus issues after updating.

  3. Ranjithsmart
    Jelly Bean Mar 4, 2019

    Ranjithsmart , Mar 4, 2019 :
    Its purely hardware issue. No matter it takes only 2-3 days to repair in oneplus service station. I also had the same problem but luckily i changed the camera module within the warrenty period for free cost.

    Cupcake Mar 4, 2019

    DHARMESH VIJAY CHAUHAN , Mar 4, 2019 :
    my phone call volume is very low I can't here anything I have use speaker or headphones wire to listen.
    pls do the e needful what can you do ?

  5. rudro_sett
    Gingerbread Mar 4, 2019

    rudro_sett , Mar 4, 2019 :
    I know it's a hardware thing, but I've read that was caused by updating to OxygenOS 4.1.7. Also, I'm in the US, so there are no service centers.

  6. Muzaffar Pasha Chiya
    Eclair Mar 4, 2019

    A1551863435362 likes this.
  7. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Mar 4, 2019

    script likes this.
  8. ghostofcain
    Marshmallow Mar 4, 2019

    ghostofcain , Mar 4, 2019 :
    Clean the speaker grill or visit a service centre. Can I assume in answer to the OP, that you do not have the camera focus issue?

    My phone was running the final beta build, when I smashed the screen, having been through the stable builds as well, I didn't have the camera focus issue.

  9. David Y.
    Product Marketing Staff Member Mar 4, 2019

    YRJ, Punk_69 and Bouncer71 like this.
  10. shubhamsingh55
    Honeycomb Mar 4, 2019

    Last edited by a moderator: May 6, 2019

  11. rudro_sett
    Gingerbread Mar 4, 2019

    rudro_sett , Mar 4, 2019 :
    That's correct. I don't have the issue yet. I was just curious if the units manufactured nearly a year after release would have had the focus issue fixed out of the box. (mine was made March 2017, the initial release was in 2016)

  12. Sharathkraj
    Eclair Mar 5, 2019

    Sharathkraj , Mar 5, 2019 :
    @David Y lot of people affected camera focus issue.. but someone's says it's a OSS update issue. someone's says it's a Hardware issue..

    in hardware issue how did people affected at same time ??

    In OSS issue... Y we paid for camera module ??

    contacted your service station and customer care.. they said it's a limited offer to change camera module in free of cost.

    I don't know .. we don't anything.. just updated OSS..

    you see the community .. still lot of people create new thread for camera focus issue..

    Zenkyo likes this.
  13. kadalisivakumar
    Cupcake Mar 5, 2019

  14. kadalisivakumar
    Cupcake Mar 5, 2019

    kadalisivakumar , Mar 5, 2019 :
    btw what is CS team??

  15. Dresa91
    User of the Year 2016 Mar 5, 2019

    Dresa91 , Mar 5, 2019 :
    I don’t face the issue.
    AND CS: customer service...

  16. YRJ
    The Lab - OnePlus 7T Reviewer Mar 5, 2019

    YRJ , Mar 5, 2019 :
    You have absolutely no idea, who you are talking to.
    Btw, mouthing profanity is not allowed. It's against the forum rules!
    Also, the step suggested is the only way you can get out of this situation.

    Refrain from passing derogatory remarks towards any member on this forums.


    ghostofcain likes this.
  17. shubhamsingh55
    Honeycomb Mar 5, 2019

    shubhamsingh55 , Mar 5, 2019 :
    what did i say??
    don't assume anything on ur own !!
    it was just a random reply..
    i didn't mean anything, at least i don't know word like this..

  18. YRJ
    The Lab - OnePlus 7T Reviewer Mar 5, 2019

    YRJ , Mar 5, 2019 :
    You must know that very well!
    I am not, that short form has a widely accepted abbreviation.
    One should not speak of things he does not know!
    A random reply does not require you to quote David Y. , Who was only trying to help!
    and playing the 'I know nothing' is not working.

    End of conversation~

    ghostofcain and Dresa91 like this.
  19. ghostofcain
    Marshmallow Mar 5, 2019

    ghostofcain , Mar 5, 2019 :
    Really so you don't know the meaning of STFU? https://www.urbandictionary.com/define.php?term=stfu Maybe you need to consider not using words until you've looked them up.

    Dresa91 and YRJ like this.
  20. shubhamsingh55
    Honeycomb Mar 5, 2019

    Dresa91 likes this.