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Does every OnePlus 3 have the camera focus issue?

  1. Tobikage
    Nougat Mar 6, 2019

    Tobikage , Mar 6, 2019 :
    Yes.
    Yes which is why I asked
     

    #41
  2. Sharathkraj
    Eclair Mar 6, 2019

    Sharathkraj , Mar 6, 2019 :
    In customer care they quoted this post.. and they said it only limited offer..


    still lot of people affected on this problem...
    1551837477634.jpg
     

    #42
  3. Fathaah Ansar
    Gingerbread Mar 6, 2019

    Fathaah Ansar , Mar 6, 2019 :
    I contacted customer support in India. I was informed that the free camera module replacement has resumed again since February 25. So, do visit your nearest repair center. I can't comment on how things are in other countries, but users in India are covered.
     

    #43
  4. prasannaraja2
    Honeycomb Mar 6, 2019

    prasannaraja2 , Mar 6, 2019 :
    there is one more issue of screen pop up form top right corner in 3 3t,
    service center is asking for replacement of whole display which is costly but it can be easily fixed by glue as it is caused by glue weaking
    please look into this matter and provide an easy fix
    @David Y.
     

    #44
  5. mahmoudjadalla95
    Cupcake Mar 6, 2019

    mahmoudjadalla95 , Mar 6, 2019 :
    I'm in Palestine - Gaza , here we don't have a service costumer for OnePlus , so what should I do to resolve this problem ???
     

    #45
  6. malidan
    Marshmallow Mar 6, 2019

    malidan , Mar 6, 2019 :
    The OP3 had a focus issue from the.day it was launched. :rolleyes: Subsequent updates made it better but seen it was hardware that's all it could do.
     

    #46
  7. kan.the.neo
    Cupcake Mar 9, 2019

    kan.the.neo , Mar 9, 2019 :
    I'm facing camera focus issues after I updated to android 8.0.
    to resolve the camera focus issue i have to super clean the lens and then the camera is able to focus. but it was much much better is the previous os.
     

    #47
  8. teduslie
    Froyo May 6, 2019

    teduslie , May 6, 2019 :
    I have the same problem after updating to OOS 5.0.8. Hope my country is covered by the free camera replacement.
     

    #48
  9. G_Mark_Pace_nKlG
    Cupcake Jul 16, 2019

    G_Mark_Pace_nKlG , Jul 16, 2019 :
    Try disabling the auto HDR function.

    Open Camera>Settings>Manual HDR control [ON]

    So far it worked for me. You should use HDR when capturing an extremely well-lit object

    But I also have the in-call volume very low after updating to Oreo
     

    #49
  10. G_adel_shaikh_Bxmt
    Gingerbread Jul 16, 2019


    #50
  11. O1562799037250
    Cupcake Jul 16, 2019


    #51
  12. Amritdaga
    Donut Jul 16, 2019

    Amritdaga , Jul 16, 2019 :
    can you share the contact details...
     

    #52
  13. Fathaah Ansar
    Gingerbread Jul 17, 2019

    Fathaah Ansar , Jul 17, 2019 :
    I called the toll free number which works for all states in India. It's +91-1800-102-8411
     

    #53
    Amritdaga likes this.
  14. rudeboye_r
    Cupcake Jul 17, 2019

    rudeboye_r , Jul 17, 2019 :
    I have a op3t and the camera issue just got worse after the last update the camera version is 3.0.30 not sure if that can help identify anything with regards to whether it has to be replaced or another software update to fix it. Help camera is absolutely useless at this point. Everything else works fine just noticed a little lag when opening apps.
     

    #54
  15. Amritdaga
    Donut Jul 17, 2019

    Amritdaga , Jul 17, 2019 :
    thanks, downloaded one plus care app and booked an appointment there...
     

    #55
  16. Fathaah Ansar
    Gingerbread Jul 17, 2019

    Fathaah Ansar , Jul 17, 2019 :
    That's great. Do ask if the free replacement is still available
     

    #56
  17. Amritdaga
    Donut Jul 17, 2019

    Amritdaga , Jul 17, 2019 :
    sure, thanks again
     

    #57
  18. AkkiE911
    Eclair Sep 14, 2019

    AkkiE911 , Sep 14, 2019 :
    my camera module faced same issue, it was replaced without any cost in 30mins, even after warranty was over. You should visit nearest official Oneplus service center.
     

    #58
    script likes this.
  19. KhunJ
    Cupcake Sep 18, 2019

    KhunJ , Sep 18, 2019 :
    yes I do have focus issues
    also Camera app gets black screen. I have to force stop it. and click the camera icon to start it again
     

    #59
  20. A1568536861718
    Cupcake Sep 21, 2019

    A1568536861718 , Sep 21, 2019 :
    my phone have gesture and back camera problem
    camera take to much time to open quality camera is so poor image are blurred
     

    #60