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Don't buy any OnePlus productOnePlus is a cheater company.their repair service is very poor via OnePlus Community App

  1. K1603557843363 , via OnePlus Community App , Oct 20, 2021 :
    My OnePlus 8t back glass was broken so I send for repair on 23 sep but he don't repair still 21 October then he cancelled my repair request when I called he told ur request was cancelled after delivered ur mobile then u send again ur mobile .but my warrenty was over in 23 October when he delivered my mobile then I send my mobile for repair.in that time my warranty still over.if u don't able to repair my mobile why u take my mobile 1 month.he told the service center contact me but he don't contact me he cancel my repair request.
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    #1
    G_plusone likes this.
  2. K1603557843363 , via OnePlus Community App , Oct 20, 2021 :
    My OnePlus 8t back glass was broken so I send for repair on 23 sep but he don't repair still 21 October then he cancelled my repair request when I called he told ur request was cancelled after delivered ur mobile then u send again ur mobile .but my warrenty was over in 23 October when he delivered my mobile then I send my mobile for repair.in that time my warranty still over.if u don't able to repair my mobile why u take my mobile 1 month.he told the service center contact me but he don't contact me he cancel my repair request.
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    #2
  3. pablofg1978
    Head Moderator Head Moderator Oct 20, 2021

    pablofg1978 , Oct 20, 2021 :
    Hello there,
    External damage is not covered by the warranty, if you do not pay for the repair, your movile is returned without being repaired
     

    #3
    Liehjan likes this.
  4. pablofg1978
    Head Moderator Head Moderator Oct 20, 2021

    pablofg1978 , Oct 20, 2021 :
    Thread merged, please do not create duplicate threads
     

    #4
  5. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    Ys but I send my mobile for the back glass repair but he estimate a price of 17000 but my display was in gd condition .so I called him and told about this he told the service center will called me but he don't call me he cancel my repair request
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    #5
  6. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    Ys but I send my mobile for the back glass repair but he estimate a price of 17000 but my display was in gd condition .so I called him and told about this he told the service center will called me but he don't call me he cancel my repair request
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    #6
  7. pablofg1978
    Head Moderator Head Moderator Oct 21, 2021

    pablofg1978 , Oct 21, 2021 :
    Service centers does not do partial repairs
     

    #7
  8. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    If service center don't do partial repair why he take my mobile for 1 month .then after 1 month when my warranty is over he cancel my repair request
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    #8
  9. pablofg1978
    Head Moderator Head Moderator Oct 21, 2021

    pablofg1978 , Oct 21, 2021 :
    Your warranty was over when you broke it.
    They returned your movile because you did not pay for the repair, the waited, they most likely sent you several emails asking for the payment and after some time, they returned your device to you
     

    #9
    Liehjan likes this.
  10. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    He don't msg or email or call me for the repair payment
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    My warranty was still not over
     
    Last edited by a moderator: Oct 21, 2021

    #10
  11. pablofg1978
    Head Moderator Head Moderator Oct 21, 2021

    pablofg1978 , Oct 21, 2021 :
    Warranty is void if the device is damaged.
    They most likely did sent you several emails.
    You can send your device again, you will be asked to pay for the repair anyways
     

    #11
  12. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    When I get my mobile my warranty was over .then when I again send my mobile for repair he will charged me the service charges etc
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    #12
  13. B_Wrath
    Junior Moderator Junior Moderator Oct 21, 2021

    B_Wrath , Oct 21, 2021 :
    Can you remove the screenshot? It has the IMEI number.
     

    #13
    pablofg1978 likes this.
  14. B_Wrath
    Junior Moderator Junior Moderator Oct 21, 2021

    B_Wrath , Oct 21, 2021 :
    They would have charged you that even during the app called warranty period.
    Your warranty got over as soon as you broke your phone.
     

    #14
    Liehjan likes this.
  15. K1603557843363 , via OnePlus Community App , Oct 21, 2021 :
    No my warranty was now not over but when he return back my mobile when I got my mobile my warranty have overed because my warranty is overed on 23 October 2021
     

    #15
  16. pablofg1978
    Head Moderator Head Moderator Oct 21, 2021


    #16
    Liehjan likes this.

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  18. B_Wrath
    Junior Moderator Junior Moderator Oct 21, 2021

    B_Wrath , Oct 21, 2021 :
    What facility?
     

    #18

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  20. pablofg1978
    Head Moderator Head Moderator Oct 21, 2021


    #20
    B_Wrath likes this.