Try to factory reset buds and pair them again...
I tried several times.. Nothing changes
Do you know of you have the global or the China version of the buds?
Global, bought it from OnePlus uk
I have the same issue, with global Buds and a Sprint 7 Pro 5G converted to EU firmware.
Try to factory reset the buds and set them up again, also check that you have newest version of buds app.
I already did a factory reset, nothing. I am also unable to get the buds app as it is "incompatible" with my device.
OnePlus 8T Launch Event AMA – Get your questions answered here!
by Leo X., 2020-10-14