3

double tap is not working

  1. abdul shamim Donut May 24, 2019

    abdul shamim, May 24, 2019 :
    There is a bug in the software for the feature of Double tap to wake up screen, it's not detecting the double taps. Even lift the phone to unlock feature is also not working and One tap is also not working. Need this to be fixed.
     

    #1
    PabloPin92, donmecca007 and albertjyu like this.
  2. The1Lion Lollipop May 24, 2019

    The1Lion, May 24, 2019 :
    I've had a similar issue on OP6, like the phone goes into a deep sleep mode. I usually have to tap the power button to wake it as even the fingerprint scanner doesn't respond
     

    #2
  3. stefan_ddorf Jelly Bean May 24, 2019

    stefan_ddorf, May 24, 2019 :
    It's a known issue. It will be fixed with the next update. There are some threads about it already!
     

    #3
  4. abdul shamim Donut May 24, 2019


    #4
  5. stefan_ddorf Jelly Bean May 24, 2019

  6. E1558669002516 Cupcake May 24, 2019


    #6
  7. abdul shamim Donut May 25, 2019

    abdul shamim, May 25, 2019 :
    still double tap or single tap not working...after complain to oneplus costumer care but no response by team....
     

    #7
  8. itsmeankit Cupcake May 25, 2019

    itsmeankit, May 25, 2019 :
    I tried doing that, but its still not working, it only works in brightly lit areas or when i point a flashlight on my phone screen.
     

    #8
    PabloPin92 likes this.
  9. PabloPin92 Donut May 27, 2019


    #9
  10. abdul shamim Donut May 27, 2019


    #10
    PabloPin92 likes this.
  11. PabloPin92 Donut May 27, 2019


    #11
  12. itsmeankit Cupcake May 28, 2019


    #12