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[Submitted] Double tap to wake and ambient display is not working on my Pro.

  1. Rey1+
    Gingerbread May 22, 2019

    Rey1+ , May 22, 2019 :
    Title Double tap to wake and ambient display is not working on my Pro.
    Device OnePlus7Pro Software Version O2 Stable 190512
    Topic Suggestion
    Photos
    Feature Needed Background Description This is on the one plus 7 pro. it was working completely fine today and then it stopped now. I have to use the power button to wake now. double tap to close works. but I can't wake the phone with the features anymore. figured out the tap to wake! if I'm in a dark room raise to wake and tap doesn't work. Apparently it needs to detect some light. I've tested it 10 times. hate to compare it to other vendors but it doesn't work that way. Hope you solve this issue in a next update
    Any other comments
    This is on the one plus 7 pro. it was working completely fine today and then it stopped now. I have to use the power button to wake now. double tap to close works. but I can't wake the phone with the features anymore.

    figured out the tap to wake!
    if I'm in a dark room raise to wake and tap doesn't work.
    Apparently it needs to detect some light. I've tested it 10 times. hate to compare it to other vendors but it doesn't work that way.
    Hope you solve this issue in a next update
     

    #1