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Display double tap wake-up not working after new update

  1. SIDDHAARTHSHARMA
    Donut Jun 3, 2020

    SIDDHAARTHSHARMA , Jun 3, 2020 :
    Hi,

    I installed 10.3.3 update on my oneplus7 today,

    double tap feature to unlock the device or wake up is not working.

    please update if anyone also face the same issue.
     

    #1
  2. Artemus.
    Nougat Jun 3, 2020

    Artemus. , Jun 3, 2020 :
    Which option do you have enabled? You can't have both.
     

    #2
  3. SIDDHAARTHSHARMA
    Donut Jun 4, 2020

    SIDDHAARTHSHARMA , Jun 4, 2020 :
    yes face unlock is enable. it was working till yesterday. whe you double tap the screen it ask for face but now when you double tap nothing happen. i need to press the power button to wale it up.
     

    #3
    HijodeRex likes this.
  4. prasad321
    Gingerbread Jun 5, 2020

    prasad321 , via OnePlus 7 , Jun 5, 2020 :
    i am facing the same problem. let me explain how to reproduce.
    i am on stable build 10.3.3 on my OnePlus 7
    1. enable tap to wake in ambient display or double tap to wake up the screen in setting->button and gestures.(both can not be enabled at same time as of now)
    2. it will work if you instantly check after enabling it. but if you lock the screen and place the phone untouched for more than 15 min and then try to tap or double tap it will not work.

    my thought is, its killing the background process of double tap or single tap while increasing the battery backup.

    I have raised the bug for the same lets see when it will get resolved.

    Thanks,
    Prasad
     

    #4
  5. paritosh9199
    Gingerbread Jun 5, 2020

    paritosh9199 , via OnePlus 7 , Jun 5, 2020 :
    It also doesn't work when the phone is in the dark environment.
     

    #5
  6. Paulo Viana
    Gingerbread Jun 6, 2020

    Paulo Viana , Jun 6, 2020 :
    [QUOTE = "prasad321, post: 21684658, membro: 2298532"] Estou enfrentando o mesmo problema. deixe-me explicar como se reproduzir.
    Estou no build 10.3.3 estável no meu OnePlus 7
    1. ative o toque para ativar na exibição ambiente ou toque duas vezes para ativar a tela em configuração-> botão e gestos. (Ambos não podem ser ativados ao mesmo tempo a partir de agora)
    2. funcionará se você verificar instantaneamente depois de ativá-lo. mas se você bloquear a tela e colocar o telefone intocado por mais de 15 minutos e tentar tocar ou tocar duas vezes, ele não funcionará.

    meu pensamento é, é matar o processo em segundo plano de toque duplo ou toque único, enquanto aumenta o backup da bateria.

    Eu levantei o bug para o mesmo, vamos ver quando ele será resolvido.

    Obrigado,
    Prasad [/ CITAÇÕES]
    This sucks
     

    #6
  7. plmrito
    Eclair Jun 7, 2020


    #7
  8. Scolotoi
    Cupcake Jun 7, 2020


    #8
  9. SOJUTC
    Cupcake Jun 7, 2020


    #9
  10. Mr. Smith
    Cupcake Jun 8, 2020

    Mr. Smith , Jun 8, 2020 :
    The launcher app settings must be reset. This will fix the problem, but the home page data and settings will be lost!

    Settings > Apps > Oneplus Launcher > Clear data & clear cache
     

    #10
  11. paritosh9199
    Gingerbread Jun 8, 2020

    paritosh9199 , via OnePlus 7 , Jun 8, 2020 :
    No it does not fix the problem. The problem is due to faulty pocket mode feature that was not removed from this update.
     

    #11
  12. Mr. Smith
    Cupcake Jun 8, 2020

    Mr. Smith , Jun 8, 2020 :
    For me, yes.
     

    #12
  13. prasad321
    Gingerbread Jun 8, 2020

    prasad321 , via OnePlus 7 , Jun 8, 2020 :
    this doesn't worked for me. its bug
     

    #13
  14. Paulo Viana
    Gingerbread Jun 9, 2020

    Paulo Viana , Jun 9, 2020 :
    [QUOTE = "Mr. Smith, postagem: 21696563, membro: 2302751"] As configurações do aplicativo iniciador devem ser redefinidas. Isso resolverá o problema , mas os dados e as configurações da página inicial serão perdidos!

    Configurações> Aplicativos> Oneplus Launcher> Limpar dados e limpar cache [/ QUOTE]
    it does not solve
     

    #14
  15. Yogesh Pardhi
    Eclair Jun 9, 2020

    Yogesh Pardhi , Jun 9, 2020 :
    After the latest update even i am facing the same problem
    Double Tap does not work even after reboot
    Oneplus needs to solve this problem soon
     

    #15
  16. G_Mahendrareddy_Gajjala_
    Cupcake Jun 10, 2020

    G_Mahendrareddy_Gajjala_ , Jun 10, 2020 :
    Yes I am also facing same issue.very much disappointed with latest update.
    we are already suffering with lack of pocket mode option.now this one.
     

    #17
    mdimtiaz501 likes this.
  17. prasad321
    Gingerbread Jun 11, 2020

    prasad321 , via OnePlus 7 , Jun 11, 2020 :
    Till the time OnePlus fix this issue you can enable google assistant voice match by searching voice match in setting. This will glow the display when you say ok google. This will avoid pushing power button.
     

    #18
  18. W1571667811736(KHS)
    Cupcake Jun 11, 2020


    #19
  19. claudiumarius
    Froyo Jun 14, 2020


    #20