13
Double Tap via OnePlus 7T

  1. Roxxzie
    Eclair Oct 14, 2019

    Roxxzie , via OnePlus 7T , Oct 14, 2019 :
    I think I have a problem with double tap. Its been 10 days since I bought Oneplus 7T.
    My double tap to wake function is not working.

    Is there anyone else who is facing this issue.?
     

    #1
  2. J1556089502197
    Cupcake Oct 14, 2019

    J1556089502197 , Oct 14, 2019 :
    Yes bro I m also facing same problem.,
     

    #2
    C1571284291768 likes this.
  3. YugendraDevaraj
    Cupcake Oct 15, 2019

    YugendraDevaraj , Oct 15, 2019 :
    I am facing the same issue.. I will have to forcefully click the power button to wake up the device and then unlock.

    Also the finger print scanner is not enabled sometimes.
     

    #3
    N1572605945261 likes this.
  4. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Oct 15, 2019


    #4
    stevencook66 and Scherpenseel like this.
  5. J1508070026278
    Gingerbread Oct 15, 2019


    #5
    C1571284291768 likes this.
  6. Cosmos_NT
    Jelly Bean Oct 15, 2019

    Cosmos_NT , Oct 15, 2019 :
    This Device has by default Tap to wake for the Under display fingerprint scanner, basically allows you to see time and a few info without waking whole screen.

    Though, you have options for Double Tap to wake screen too. It's here : Settings > Buttons & Gestures > Quick Gestures > Double Tap to wake up -- But it will disable the Tap to wake feature.

    To get lift up display or Tap to wake go here :
    Settings > Display > Under Customization - Ambient Display > Pickup your phone to show / Tap the screen to show -- again Tap the screen will disable the Double Tap feature.
     

    #6
  7. J1508070026278
    Gingerbread Oct 15, 2019

    J1508070026278 , via OnePlus 7 , Oct 15, 2019 :
    the users whom i came across on youtube had already enabled the option in settings.. but still double tap to wake was not working with them.. one of the guys later gave an update that oneplus service center acknowledged a hardware issue and replaced the device.

    (just putting this info here to help out oneplus 7T folks who are facing this issue)
     

    #7
    Delarcus and N1572605945261 like this.
  8. Scherpenseel
    KitKat Oct 15, 2019


    #8
    J1508070026278 likes this.
  9. Cosmos_NT
    Jelly Bean Oct 15, 2019

    Cosmos_NT , Oct 15, 2019 :


    J1508070026278

    the users whom i came across on youtube had already enabled the option in settings.. but still double tap to wake was not working with them.. one of the guys later gave an update that oneplus service center acknowledged a hardware issue and replaced the device.

    (just putting this info here to help out oneplus 7T folks who are facing this issue)​


    Now, I have seen many threads in this section, and I know that a lot of people have been complaining about Flickr, no proper touch response, no color reproduction, green or similar color tint, and touch issue. These are manufacturing issue which can only be solved by replacement of the display panel.

    The steps that I mentioned in the previous comment are the way for a normal user ( not having the issue I just mentioned) to get it done.

    Although, thank you for mentioning the issues since it enlightens other users to find their specific issue.
     

    #9
    J1508070026278 likes this.
  10. The1Lion
    Marshmallow Oct 15, 2019

    The1Lion , Oct 15, 2019 :
    When I first received my OP 6 last December (bought during the November sale), I had this issue every so often. Double tap and FPS would not respond until I pressed the power button. Seemed the device would go into a "deep sleep" mode for battery saving. I haven't had the issue for a while now so assumed they must have "fixed" the issue to prevent the aggressive battery saving logic not to impact these functions or perhaps because I turned off "deep optimization" and "Sleep standby optimization" it's not happening as often as it use to?
     

    #10
  11. rajeevsi
    Donut Oct 15, 2019


    #11
  12. TomsonThomas24
    Eclair Oct 17, 2019

    TomsonThomas24 , Oct 17, 2019 :
    Hi
    A week before i had a complained with the slider and my phone is Oneplus 7. The problem was rectified and they had to change the Board and the display for the Slider. Now its working well. After this the other issue started Ambient display and Double tap works sometimes only. When asked the service center they said it may be becoz of software issue. Does anybody had the same issues
     

    #12
  13. svvenn
    Ice Cream Sandwich Oct 17, 2019

    svvenn , via OnePlus 7T Pro , Oct 17, 2019 :
    Have you enabled it from settings. You can have only one setting, is it 1 tap to show ambient screen or double tap to wake the screen. Both are not available at the same time. Mine works perfectly.
     

    #13
    sgiles1 likes this.

  14. #14
    N1572605945261, vans19 and M Barmby like this.
  15. Niklasg85
    Honeycomb Oct 23, 2019

    Niklasg85 , via OnePlus 7T , Oct 23, 2019 :
    have any of you report it as a bug in feedback section? Me also have the problem but after I unlock it with powerbutton its working and then after a while its stops again.


    It should be a hardware failure a software failure...
     

    #15
  16. Q1572393344272
    Cupcake Oct 29, 2019


    #16
  17. Q1572393344272
    Cupcake Nov 1, 2019


    #17
  18. TomsonThomas24
    Eclair Nov 1, 2019

    TomsonThomas24 , via OnePlus 7 , Nov 1, 2019 :
    Its due to software issues has per the customer service. So they told to wait for the next update. I am also facieng the same issue. So instead of double tap i use tap to show.
     

    #18
    Delarcus and JaviAC like this.
  19. vans19
    Cupcake Nov 3, 2019

    vans19 , Nov 3, 2019 :
    I brought one plus 7tpro.
    Double tap and tap to wake ambient was fine until now. I used the phone for like 2 to 3 weeks and all of a sudden it didn't worked.
    Also, there is ghost touch.
    PLEASE FIX THIS ONE PLUS!
     
    Last edited: Nov 5, 2019

    #19
  20. Matteo77
    Cupcake Nov 3, 2019


    #20