0
[Submitted] Dual sim cannot pick up any signal

  1. Peekaboo64
    Cupcake Jul 28, 2021

    Peekaboo64 , Jul 28, 2021 :
    I currently have two unique sim cards(one from Smartone HK and one from 1010 HK) using 1 sim card at a time causes no issue, but when i put both sim card in my Oneplus 7 pro (in any order) it will first pick up signal, then automatically drops it into "no signal" and looping the same procedure.
    Since the issue cannot be illustrated with photos here is a video of the issue stated
     

    #1
  2. Ankita_S.
    OnePlus Bug Hunter Staff Member Jul 29, 2021

    Ankita_S. , Jul 29, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #2
  3. Ankita_S.
    OnePlus Bug Hunter Staff Member Aug 11, 2021

    Ankita_S. , Aug 11, 2021 :
    We have made a note of this and our developer team is currently working on this. We will keep you posted regarding the further updates. We appreciate your support and patience in this regard.

    Regards,
    Ankita
     

    #3