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Dual Sim Card issues

  1. vusheth
    Eclair May 23, 2018

    vusheth , May 23, 2018 :
    I'm getting VOLTE on Airtel, Jio and Vodafone. now this is on my OnePlus 5. I've not switched to OnePlus 6 as yet. I'm able to switch between both data absolutely fine. if there's no data on Jio then network drops as it works in that manner. the network should be able to fall back to 2G or 3G then you'll get network. of it's only on 4G then you'll lose network.
     

    #41
  2. B1512267027836
    Froyo May 23, 2018


    #42
  3. aashowry
    Cupcake May 23, 2018


    #43
    saisujith94 likes this.
  4. saisujith94
    Eclair May 23, 2018

    saisujith94 , May 23, 2018 :


    0ri

    I believe those who are saying to search are misunderstanding the issue, though the OP's tone does not help.

    It would seem that OP understands that only one SIM can utilize data at a time, but his issue is that whichever SIM has data (for explanations sake, SIM1) - the other SIM is disconnected completely (i.e., SIM 2 has no signal, can't make calls, etc.). FWIW, this is not how it's intended to work.

    You could try removing the SIMs, rubbing the card between your fingers (applies oil from your fingers to the pins on the SIM) and reseating them. Past that, you probably have a bad unit and should reach out to support.​


    Hi bro ! Thanks for understanding what the post is all about ! I tried inserting 2 jio sim cards and both are working normally ! Must have been a issue in regards to idea not being optimised for Oneplus 6 !
     
    Last edited: May 23, 2018

    #44
  5. Avish vora
    Froyo May 24, 2018

    Avish vora , May 24, 2018 :
    Hi

    I have even done reset network settings. facing the same issue still.Customet care asked me to do a hard reset .should I?

    please help
     

    #45
  6. SivaN59
    Cupcake May 24, 2018


    #46
  7. Prasad.Mutyala
    Cupcake May 24, 2018


    #47
  8. shramev
    Cupcake May 24, 2018

    shramev , May 24, 2018 :
    it is working fine in my op6 , I have an idea 4g and bsnl 3g SIM . no issue of network drop after switching the data network
     

    #48
  9. vamsee_pn
    Eclair May 24, 2018

    vamsee_pn , May 24, 2018 :
    There has been a clear misunderstanding about the product oneplus 6 here.

    Oneplus 6 from Amazon clearly shows that it is DUAL STAND BY (4G + 4G) with VOLTE support for both slots.

    https://www.amazon.in/gp/product/B0756Z43QS/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

    This is also same as it was discussed in several onplus forums.

    OP6 is Dual Stand By 4G with VOLTE i.e.

    1. One can call/ receive from only ONE SIM at a time. But both SIMs can be reached until one SIM gets the call. During a call say to SIM1, SIM2 will be not reachable and visa versa. This is irrespective of VOLTE or non-Volte SIM and is due to phone modem/radio hardware/software in OP6.
    2. If 4g data is consumed on SIM1 (non-VOLTE), when called to op6 via SIM2, it will be not reachable.
    This is because if data is being used on non-VOLTE SIM, a call will fail due to radio being inactive for other SIM.
    2. If 4g data is consumed on SIM1 (VOLTE), when called to op6 via SIM1 it will be reachable and can receive call
    This is due to VOLTE i.e. voice call travels threough LTE

    I hope it is clear now between Dual Active, Stand By & VOLTE features.

    Let me know if any one have inputs. I tested the above using my OP6 too.
     

    #49
    saisujith94 likes this.
  10. arsh1577
    Cupcake May 24, 2018


    #50
  11. Prasad.Mutyala
    Cupcake May 27, 2018


    #51
  12. arsh1577
    Cupcake May 27, 2018

    arsh1577 , May 27, 2018 :
    lol vodafone always gives excuses like this ..You can check volte in your sim settings
     

    #52
  13. Prasad.Mutyala
    Cupcake May 27, 2018


    #53
  14. arsh1577
    Cupcake May 27, 2018

    arsh1577 , May 27, 2018 :
    I get volte on my jio number..Vodafone would have some problem then with volte
     

    #54
  15. vamsee_pn
    Eclair May 27, 2018

    vamsee_pn , May 27, 2018 :
    Even I am fighting with Airtel to let them understand that my phone support volte. My jio shows volte but Airtel not.

    Airtel.in website itself shows that my phone is compatible but cs were lying. ultimately I made them accept their mistake and they confirmed that volte was off from their side and turning it on within 72 hrs.

    Fingers crossed.....
     

    #55
  16. Chaudhary Anuj Chauhan
    Cupcake May 27, 2018


    #56
  17. technokul
    Cupcake May 27, 2018

    technokul , May 27, 2018 :
    you probably just need to get your Sims updated as they might be old. visit your carriers dealer and get your Sims reppaced.
     

    #57
  18. warriorkill
    Donut May 27, 2018

    warriorkill , May 27, 2018 :
    I have also an issue with the dual slim slot on my OP6.
    I received the OP6 on friday i turn off the phone on friday night, when i turn on the phone on saturday morning he didn't recognize the sim card on both slot.
    I tried a factory reset it didn't solve the issue and the wifi is also not working so im blocked on the configuration.
     

    #58
  19. attaboy
    Cupcake May 28, 2018

    attaboy , May 28, 2018 :
    op6 with 2 sims here, signal is good on both sims, no issues at all.

    i'd love to be able to remove one of the sims icons on the notification bar, space is not much with the notch.
     

    #59
  20. Protinx123
    Cupcake May 28, 2018


    #60