2
dual SIM not working

  1. KiranDasari_oneplus5t
    Donut Nov 2, 2020

    KiranDasari_oneplus5t , Nov 2, 2020 :
    Dear team,

    My 1+5T dual SIM is not working from yesterday (02/11/2020). When I activate the mobile data of SIM 1 , SIM 2 signal disappear and vice versa.
     

    #1
    yash4752 and M1518371080182 like this.
  2. sk_kunal
    Cupcake Dec 4, 2020

    sk_kunal , via OnePlus 5T , Dec 4, 2020 :
    one plus 5t is not dual volte phone thts why when u turn on data on 2nd sim jio network will be gone,coz jio works on only 4g network
     

    #12
    pablofg1978 likes this.
  3. kanishkrajvanshi
    Gingerbread Nov 2, 2020


    #2
  4. M1518371080182
    Cupcake Nov 6, 2020

    M1518371080182 , Nov 6, 2020 :
    I have been facing the same problem since the last update.
    SIM one is Airtel and Sim 2 is Idea
    same sim works on other mobile. Also tried using same carrier sim on both slots. Still not working. If one works then other doesn't.
     

    #3
  5. M1518371080182
    Cupcake Nov 6, 2020


    #4
  6. R1530948757381
    Gingerbread Nov 6, 2020


    #5
  7. VivekJagdale
    Gingerbread Nov 7, 2020

    VivekJagdale , Nov 7, 2020 :
    Facing the same issue.. Jio + Airtel
    Tried replacing the sim but that didn't work.
    Seems like this is a software bug !!
     

    #6
  8. R1530948757381
    Gingerbread Nov 7, 2020

    R1530948757381 , Nov 7, 2020 :
    Yes, looks like same. Same SIMs are working in another mobile.
     

    #7
  9. VivekJagdale
    Gingerbread Nov 7, 2020

    VivekJagdale , Nov 7, 2020 :
    Yes.. apparently there is no resolution to this till we get an update from OP, which I don't see is coming anytime soon
     

    #8
  10. KiranDasari_oneplus5t
    Donut Nov 24, 2020


    #9
  11. Glenn Poy
    Cupcake Dec 3, 2020


    #10
  12. R1604084936209
    Cupcake Dec 3, 2020


    #11
  13. VivekJagdale
    Gingerbread Dec 4, 2020

    VivekJagdale , via OnePlus 5T , Dec 4, 2020 :
    You are right. But thats not the issue people are talking about.
    With Jio + Airtel, both sims used to be active on standby with Jio's data connection active.

    Whats happening now is you dont get a network reception at all in the 2nd sim. You have deactivate either of the SIM to keep the other one active
     

    #13
    sk_kunal and yash4752 like this.
  14. Sujaid97
    Donut Dec 7, 2020

    Sujaid97 , via OnePlus 5T , Dec 7, 2020 :
    Yes it's a problem with jio+airtel I think
    Can anyone confirm whether it's the same with jio+ idea?

    But jio+bsnl used to work fine for me since there's no bsnl 4g in my area.now I regret porting bsnl to airtel.
     

    #14
  15. VivekJagdale
    Gingerbread Dec 7, 2020

    VivekJagdale , via OnePlus 5T , Dec 7, 2020 :
    I had tried with Jio+IDEA. That worked fine for me. Will suggest you to do a trial check with someone's sim before going ahead with porting.
     

    #15
  16. Sujaid97
    Donut Dec 7, 2020

    Sujaid97 , via OnePlus 5T , Dec 7, 2020 :
    I had jio+idea it worked fine
    Then I ported idea to bsnl , jio+bsnl worked fine.
    Now I already ported bsnl to airtel, jio + airtel NOT working.

    Now I should wait 3 months to do any porting haha
     

    #16

  17. #17
  18. R1530948757381
    Gingerbread Dec 10, 2020

    R1530948757381 , Dec 10, 2020 :
    I'm using Jio+Idea. I am facing the same issue. Unable to make outgoing calls from Idea Sim. Rest is working fine.
     

    #18
  19. Sujaid97
    Donut Dec 10, 2020

    Sujaid97 , via OnePlus 5T , Dec 10, 2020 :
    I can assure you jio+bsnl won't be a problem
    (If bsnl does nto have 4,g circle in your area)
     

    #19
    R1530948757381 likes this.