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Due to all bugs OP agreed to refund OPX

  1. DaSt
    Froyo Jul 28, 2016

    DaSt , Jul 28, 2016 :
    Dear OPX users,

    Some time ago OP support team agreed to refund my OPX. As it was relaesed with so annoying bugs which have never fixed. I bought it on the first day it was possible. And that was the reason to return my money.
    Unfortunatelly I didn't do it, as they convinced me about soon update. It was March.
    I have even provide them logs for better understanding the problem.

    Now this is dissapointing and sometimes even funny that they were not able to fix all bugs, maybe OP should fire all developers.
    They released junk, broken phone with unfinished OS. We are not beta testers. And what kind a complany orphan their buggy phone after 6 month from release.

    So my advise is, maybe to make them work and think, all of us request to return money.
    What else we have

    If they agreed for one user, they should do it for all.
     

    #1
    karan171, umesh3034 and JediJer like this.
  2. Lancelot_69
    Lollipop Jul 28, 2016

    Lancelot_69 , Jul 28, 2016 :
    They agreed early, most likely in the 14 day grace period but now after 6 months you think they still will? That is like ordering a pizza, eating half the pizza, then trying to return it because it's half cooked! Good luck with that lol
     

    #2
    Gonzo01 and Shuzaan like this.
  3. BadAssBritches
    Honeycomb Jul 28, 2016

    BadAssBritches , Jul 28, 2016 :
    SO we only ate the cooked half... Can't you cook it some more and send it back better?
     

    #3
  4. DaSt
    Froyo Jul 28, 2016


    #4
    hailtotheking likes this.
  5. jerrymilton
    Jelly Bean Jul 28, 2016

    jerrymilton , Jul 28, 2016 :
    The OPX is a great phone. Runs like a clock. Especially w/ CynaogenMod Marshmallow. It ain't rocket science.
     

    #5
    Gonzo01 likes this.
  6. Devendarbukyaa
    Gingerbread Jul 28, 2016

    Devendarbukyaa , Jul 28, 2016 :
    Obviously oneplus x is super mobile.. excellent make, super slim and handy mobile. But only issue with OS.
     

    #6
  7. Lancelot_69
    Lollipop Jul 28, 2016

    Lancelot_69 , Jul 28, 2016 :
    Customer service it is, enjoy your pizza!
     

    #7
    Gonzo01 likes this.
  8. riffraff81
    KitKat Jul 28, 2016


    #8
    Gonzo01 and christinawright like this.
  9. Murman
    Jelly Bean Jul 28, 2016


    #9
  10. ImreK0
    Honeycomb Jul 28, 2016

    ImreK0 , Jul 28, 2016 :
    I love the phone with CM13. Sure it's annoying to have poor support, but with a little messing around you'll have a great phone.
     

    #10
  11. charlie19211
    Gingerbread Jul 29, 2016

    charlie19211 , Jul 29, 2016 :
    Yeah um, sorry to burst your bubble, but I believe that ship sailed after oneplus unofficially officially killed the device.
     

    #11
  12. aenews
    KitKat Jul 29, 2016

    aenews , Jul 29, 2016 :
    They are definitely working on an update, but there's no ETA for Marshmallow.
     

    #12
  13. iirahul
    Cupcake Jul 31, 2016


    #13
  14. stephenboyo
    KitKat Jul 31, 2016

    stephenboyo , Jul 31, 2016 :
    What are the bugs you complained about?
     

    #14
  15. kalniel
    Froyo Jul 31, 2016

    kalniel , Jul 31, 2016 :
    I love the phone too - people are still asking me about it and wanting to get one themselves. As for poor support - I think offering a refund is pretty amazing customer service, many companies wouldn't bother.
     

    #15
  16. Guidoce
    Ice Cream Sandwich Jul 31, 2016

    Guidoce , Jul 31, 2016 :
    I agree with you but should be clear since the beginning that OP shouldn't be support the phone. I will probably go with CM but I think this is not fair for an honest company.
     

    #16
  17. DaSt
    Froyo Jul 31, 2016

    DaSt , Jul 31, 2016 :
    Hi,
    Manual network selection is the most important for me.

    Oneplus #never again
     

    #17
  18. stephenboyo
    KitKat Jul 31, 2016

    stephenboyo , Jul 31, 2016 :
    I didn't experience that bug on my OPX, could it be the fault of your network provider
     

    #18
  19. BadAssBritches
    Honeycomb Sep 27, 2016

    BadAssBritches , Sep 27, 2016 :
    Yep, mine was glitches too. Then it stopped powering on, so I sent it in to where they told me too, then they said the screen was broke and wanted a hundred to fix it.
    So it was a complete loss.
    Now I use my one, and I'm getting ready to leave One plus behind and go with any free phone that has a signal. Tmobile isn't working where I am now. Goodbye tmobile, goodbye one plus.
     

    #19
  20. BadAssBritches
    Honeycomb Sep 27, 2016

    BadAssBritches , Sep 27, 2016 :
    Yep, mine was glitches too. Then it stopped powering on, so I sent it in to where they told me too, then they said the screen was broke and wanted a hundred to fix it.
    So it was a complete loss.
    Now I use my one, and I'm getting ready to leave One plus behind and go with any free phone that has a signal. Tmobile isn't working where I am now. Goodbye tmobile, goodbye one plus.
     

    #20