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dust colection inside camera

  1. shivam36
    Eclair May 25, 2018

    shivam36 , May 25, 2018 :
    my one plus 6 is collecting dust inside camera. I can not accept this. OnePlus should replace my phone.
     

    #1
    amandeepyadav and Z1526978384598 like this.
  2. G_TV95_MeLm
    Ice Cream Sandwich May 25, 2018


    #2
  3. GopalB.
    Nougat May 25, 2018

    GopalB. , May 25, 2018 :
    What do you thing will making a thread do???
    Contact the support team!!!
     

    #3
  4. shivam36
    Eclair May 25, 2018


    #4
    ashwin6004 likes this.
  5. Fredman
    Gingerbread May 25, 2018

    Fredman , May 25, 2018 :
    Then just return it. You have 15 calandar days to request an RMA.
     

    #5
  6. G_Gaurav_maurya_JbSl
    Froyo May 27, 2018

    G_Gaurav_maurya_JbSl , May 27, 2018 :
    same is in my case, i have seen here many complaining about same, now surely it is some fault in production of some particular lot i guess. amazon is replacing mine n i hope i dont get that prblm again
     

    #6
  7. M1527180533298
    Cupcake Jun 12, 2018


    #7
  8. hogwarts1982
    Ice Cream Sandwich Jun 12, 2018

    hogwarts1982 , Jun 12, 2018 :
    I had the same issue with my Oneplus One. Even after getting the dust removed at the service center it came back after a few days and eventually the camera became unusable. It seems Oneplus hasn't changed in all these years although their phones cost twice now.
     

    #8
  9. amandeepyadav
    Froyo Jun 13, 2018

    amandeepyadav , Jun 13, 2018 :
    That is juat not acceptable and something i was worried about. I plan to visit the care and lets see what do they have to say! they better change the camera cover with new seals and all otherwise obviously its coming back.
    View attachment 792155
     

    #9
  10. shivam36
    Eclair Jun 13, 2018

    shivam36 , Jun 13, 2018 :
    I managed to found this problem within seven days and report to service center. they have policy to replace device if you report within seven days so I got replacement. repairs in these cases is difficult because alexact detection of leakage for dust is damn hard.
     

    #10
  11. amandeepyadav
    Froyo Jun 13, 2018

    amandeepyadav , Jun 13, 2018 :
    guess i am stuck with it, but i am initiating to get it replaced! If they are abke to just chabge the seal of camera and back cover and it dosent appear its fine with me though.
     

    #11
  12. shivam36
    Eclair Jun 13, 2018

    shivam36 , Jun 13, 2018 :
    I am damn sure that they will not replace after seven days. changing seal may help but sometimes not.
     

    #12
  13. izzykasha
    Lollipop Jun 13, 2018

    izzykasha , Jun 13, 2018 :
    sounds like manufacturing issues with the A6000 Indian assembled model

    what did they do to those phones?
     

    #13
    amandeepyadav likes this.
  14. amandeepyadav
    Froyo Jun 13, 2018

    amandeepyadav , Jun 13, 2018 :
    looks like it, or maybe the climate and atmosphere here is just not good for the delicate one plus.
     

    #14
  15. Q1528869663802
    Cupcake Jun 13, 2018

    Q1528869663802 , Jun 13, 2018 :
    Hello. Something weird happened to my screen protector. I don't know how it's even possible but there's dust (or anything else) below. I went to bed, I woke up and it was there. Anyone else who has seen this before? Is it possible to buy an individual screenprotector? I think it was not an when I bought my new OnePlus 6.
     

    #15
  16. amandeepyadav
    Froyo Jun 13, 2018

    amandeepyadav , Jun 13, 2018 :
    are you referring to the front camera ?
     

    #16
  17. Jyotirs
    Cupcake Jul 25, 2018

    Jyotirs , Jul 25, 2018 :
    What is the status now? Did something happen.
    I'm having the same issue, it's been a month
     

    #17
  18. amandeepyadav
    Froyo Jul 27, 2018

    amandeepyadav , Jul 27, 2018 :
    i had got it solved, visiting the service centre is all you need. 1 hour job and they change the adjesive inside after cleaning. so its been few months now after that and the phone is working just fine and no dust.
     

    #18