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Dust Inside One Plus 5 Rear Camera

  1. G_Sahil_Dethe_RJgI Cupcake Jul 17, 2019

    G_Sahil_Dethe_RJgI, Jul 17, 2019 :
    I'm using One Plus 5 from last 2 years, after 1 year my camera was filled with dust that gave me blurr pictures, I visited One Plus Care centre in Mumbai,Kurla they cleaned my phone within 5 mins with no charges. But after a month its back with the same problem, I don't know what's the matter & I use official Back Cover. One Plus sort this Issue. 1563338008119.jpg

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    #1
  2. Yashvendra_Singh_Raghav Ice Cream Sandwich Jul 17, 2019

    Yashvendra_Singh_Raghav, Jul 17, 2019 :
    i am also having same problem... a while ago.

    • the problem started when i took my device for repair for 1st time at one plus service centre Amritsar... he is a non experienced person... he has to just change charging nd heaphone jack assembly.
    but he did some experiments with rear cemera glass module attached to back panel.

    • after this my rear camera getting lots of dust inside the cemera module nd i m fed with going service centre again n again { delhi, jaipur) they just cleaned the back panel and problem didn't solve.

    •one day i noticed the the cemera module on back panel of my op5 ( glass and silver polished ring was popping out...
    one plus ESC jaipur said that the back panel has to change nd charges are 5050 if phone is in under warranty.

    •but i talk to servify . as i m having extended warranty ... nd go to op esc Jaipur... nd told them to replace back panel... they changed ... nd my claimed was passes by servify nd they done payment of rear panel .

    from that day i didn't have any dust problem.


    ” so go to obe plus exclusive service centre nd tell them to change back panel ... reason of dist issue is ur panel is fualty... one plus have 2 change it... clearing dust will not help...
    nd charge for out warranty are 4.7k rs + 470 service charge.
     
    Last edited: Jul 17, 2019

    #2
    G_Sahil_Dethe_RJgI likes this.
  3. Waveform Modifier Marshmallow Jul 17, 2019

    Waveform Modifier, Jul 17, 2019 :
    No one here is going to sort anything out. Go contact support or visit a service centre.
     

    #3
  4. B1514900966419 Gingerbread Jul 18, 2019

    B1514900966419, Jul 18, 2019 :
    move on, get an Redmi K20 pro
     

    #4
  5. Yashvendra_Singh_Raghav Ice Cream Sandwich Jul 18, 2019

    Yashvendra_Singh_Raghav, Jul 18, 2019 :
    yes i moved... but not to shitty brands like ... xiaomi redmi, poco... these are so cheap.

    right now i am using galaxy s10 plus as my daily driver nd one plus 5 is also with me as a secondary device.
     

    #5
    Superman0077 likes this.