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Dust problem via OnePlus Nord

  1. P1610116039449
    Cupcake Feb 27, 2021

    P1610116039449 , via OnePlus Nord , Feb 27, 2021 :
    I recently purchase OnePlus Nord I am too exicted about the device but when I open the box I saw human hair onthe box and also dust in the camera lens that's slightly disappoints me
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Feb 27, 2021


    #2
  3. Tokolozi
    Most Original Avatar Feb 27, 2021


    #3
  4. Tobikage
    Nougat Feb 27, 2021

    Tobikage , Feb 27, 2021 :
    How are you so sure it was a human hair ?
     

    #4
  5. P1610116039449
    Cupcake Feb 27, 2021


    #5
  6. P1610116039449
    Cupcake Feb 27, 2021


    #6
  7. .Deleted_Member.
    Nougat Feb 27, 2021


    #7
  8. Auristic
    Lollipop Feb 27, 2021


    #8
  9. Tokolozi
    Most Original Avatar Feb 27, 2021

    Tokolozi , Feb 27, 2021 :
    Which is an official retail partner of oneplus? Otherwise it could be that you bought a refurbished model.
     

    #9
  10. Bobbie63
    Marshmallow Feb 27, 2021

    Bobbie63 , Feb 27, 2021 :
    Performed that CSI sh.. stuff!
     

    #10
    Tokolozi and Auristic like this.
  11. P1610116039449
    Cupcake Feb 27, 2021

    P1610116039449 , via OnePlus Nord , Feb 27, 2021 :
    No brother I open the package first at the shop
     

    #11
  12. Bobbie63
    Marshmallow Feb 27, 2021

    Bobbie63 , Feb 27, 2021 :
    I guess it would be best to go back to that store show it to them and ask them what they’ll do about it, well I mean the dust behind the lens I mean, no use of showing them the hair or whatever it is.
     

    #12
  13. Shailender Sharma
    Marshmallow Feb 27, 2021

    Shailender Sharma , Feb 27, 2021 :
    Did you get any discount on the purchase of the device from the retailer or any goodies bundled with it?
     

    #13
    Bobbie63, Caomhin and Auristic like this.
  14. P1610116039449
    Cupcake Feb 27, 2021

    P1610116039449 , via OnePlus Nord , Feb 27, 2021 :
    No brother I bought the 12 gb varient for 30k inr
     

    #14
  15. P1610116039449
    Cupcake Feb 27, 2021

    P1610116039449 , via OnePlus Nord , Feb 27, 2021 :
    Is that any possible dude any way I will check it
     

    #15
    Bobbie63 likes this.
  16. Tokolozi
    Most Original Avatar Feb 27, 2021


    #16
    Sheppards, rhyd1am, Auristic and 2 others like this.
  17. Shailender Sharma
    Marshmallow Feb 27, 2021

    Shailender Sharma , Feb 27, 2021 :
    If you bought it from Amazon or any marketplace except OnePlus, there is a option to return the device within 10-15 days in India.

    Visit the retailer again and ask for the replacement or moneyback.
     

    #17
    Auristic, Bobbie63 and Tokolozi like this.
  18. P1610116039449
    Cupcake Feb 27, 2021

    P1610116039449 , via OnePlus Nord , Feb 27, 2021 :
    Thanks for you consultation bro I will do it
     

    #18
  19. Shailender Sharma
    Marshmallow Feb 27, 2021

    Shailender Sharma , Feb 27, 2021 :
    It seems fishy and in worst case scenario retailer is not going to replace the device.
     

    #19
    Auristic, Bobbie63 and Tokolozi like this.
  20. Bobbie63
    Marshmallow Feb 27, 2021

    Bobbie63 , Feb 27, 2021 :
    You always can ask the local gym to help you out. :rolleyes:
     

    #20