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Edited selfie shots not getting saved.

  1. smith.pranjul
    Honeycomb Jul 17, 2018

    smith.pranjul , Jul 17, 2018 :
    I am using default oneplus gallery app. The selfie shots which I crop or edit do not get saved. This is not the case for other photos like rear camera or screenshot images. Just for selfie pics, save option doesn't work after editing etc. Any fix to this ?
     

    #1
  2. the_o2
    OnePlus 9 Series Expert Community Expert Jul 17, 2018

    the_o2 , Jul 17, 2018 :
    It is not saving in the selfie section, it's is showing on the front page of the app, check there..
     

    #2
    buntycubal likes this.
  3. smith.pranjul
    Honeycomb Jul 17, 2018

    smith.pranjul , Jul 17, 2018 :
    checked the front page too. Its not getting saved there too.
     

    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Jul 17, 2018

    the_o2 , Jul 17, 2018 :
    What is your app version??
    Are you sure, try to scroll down below, I just checked in my phone everything is fine here.
    If not showing then restart your phone once and then check, still not able to find then report here
    https://forums.oneplus.com/feedback
     

    #4
    buntycubal likes this.
  5. smith.pranjul
    Honeycomb Jul 17, 2018

    smith.pranjul , Jul 17, 2018 :
    2.6.71

    Already tried restarting, cleared cache too. Will report it as bug for now.
     

    #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert Jul 17, 2018

    the_o2 , Jul 17, 2018 :
    You can try this before reporting may this helps you
    1. settings/ apps/ application list/ 3 dots on top right/ show system apps

    2. scroll down to gallery app/ force stop. then storage/ delete data

    3. scroll down to media storage app/ force stop. then storage/ delete data

    4. reboot reboot and wait for few minutes.
     

    #6
  7. smith.pranjul
    Honeycomb Jul 17, 2018

    smith.pranjul , Jul 17, 2018 :
    thanks for your help. I have already tried clearing app specific cache and the one through boot menu. But no help
     

    #7
  8. Herbert_Lagos
    Jelly Bean Jul 18, 2018

    Herbert_Lagos , Jul 18, 2018 :
    2.6.71 is not for 5/5T... So possibly therefore it doesn't save edited selfies.
    Go back to stable version 2.5.33 and your problem should be solved....
     

    #8
  9. smith.pranjul
    Honeycomb Jul 18, 2018

    smith.pranjul , Jul 18, 2018 :
    I didn't update any beta version. The update was from playstore I guess.
     

    #9
  10. Herbert_Lagos
    Jelly Bean Jul 18, 2018

    Herbert_Lagos , Jul 18, 2018 :
    No that's impossible. You must have downloaded an apk from some site.
     

    #10
  11. smith.pranjul
    Honeycomb Jul 18, 2018

    smith.pranjul , Jul 18, 2018 :
    1531917803742.jpg
     

    #11
  12. Herbert_Lagos
    Jelly Bean Jul 18, 2018


    #12