Taco de Nies, Oct 31, 2015 : Dear all, As a OP-1 user with Never Settle mentality I ordered the OP-2, thanks for the invite Geert. Received the OP-2 this week, opened the box and 2 scratches on the screen, small but one very deep. So issued a ticket on Wednesday. Now we are Saturday and although OP has been supportive on chat the RMA procedure is a challenge. Clearly a manufacturing error though OP wanted me to file complaint at DHL with all pictures, which I did. They send it off to DHL UK and DHL UK informed the UK OP distributor. All to trigger a claim process in distribution. Which makes no sense. OP should have accepted and immediately have offered to initiate a replacement procedure. Now this will take another 2-3 weeks. Because we adhere to the Never Settle principle. I will not Settle and really considering to go iphone6, initiate a claim on the payment. Anyone any tips on how I can speed up OP replacement process ???