4
European Black Friday customers, has your OPO arrived?

  1. JordanL18
    Honeycomb Dec 16, 2014

    JordanL18 , Dec 16, 2014 :
    LONDON-HEATHROW - UNITED KINGDOM [LHR] Dec 8, 2014 6:53 AM SD Shipment information received

    DHL have my tracking number and that is what it says too.
     

    nikhilprahlad likes this.
  2. julianato
    Donut Dec 16, 2014

    julianato , Dec 16, 2014 :
    This is what I see when I click on the tracking number and a new pop up window appears...

    upload_2014-12-16_11-44-55.png

    So, it says DHL as the Carrier, I wonder does that mean they shipped it in or they are shipping it out?
     

  3. JordanL18
    Honeycomb Dec 16, 2014

    JordanL18 , Dec 16, 2014 :
    it means that DHL have received it and are currently processing it to send it to your closest dhl service station then they will deliver it to you :D
     

    julianato likes this.
  4. navyking
    Eclair Dec 16, 2014

    navyking , Dec 16, 2014 :
    No it means that DHL received the order request but did not actually get the package to send, so currently there's nothing on its way to you until that tracking will show that DHL picked up the actual package
     

    julianato likes this.
  5. JordanL18
    Honeycomb Dec 16, 2014

    JordanL18 , Dec 16, 2014 :
    have you got any evidence to back that up? note just curious :)
     

  6. navyking
    Eclair Dec 16, 2014


  7. cmboult
    Donut Dec 16, 2014

    cmboult , Dec 16, 2014 :
    exactly the same for me
     

  8. JordanL18
    Honeycomb Dec 16, 2014

    JordanL18 , Dec 16, 2014 :
    what did I say we are in the same shipment XD
     

  9. navyking
    Eclair Dec 16, 2014

    navyking , Dec 16, 2014 :
    call up DHL and ask them about you tracking number if they received ur package, u might be suprised.
     

  10. JordanL18
    Honeycomb Dec 16, 2014

    JordanL18 , Dec 16, 2014 :
    it could be that dhl just received information about our packages but have yet to physically receive them. If that is so then it sucks but i'll know it should get delivered soon and if it doesn't then a simple refund is needed.
     

  11. julianato
    Donut Dec 16, 2014

    julianato , Dec 16, 2014 :
    navyking is correct.

    I just rang DHL and they confirmed that either OnePlus have not released the shipment to DHL yet or it went out under a different tracking number. My bet is OP have left it sitting there. So, my phone has been in Heathrow, in some warehouse for 6 days. I have no idea when it is coming now? I have sent OP a support ticket to try and get them to release it to DHL, what the hell is going on????
     

    cmboult likes this.
  12. navyking
    Eclair Dec 16, 2014

    navyking , Dec 16, 2014 :
    clearly that is the case you can see dhl said they got the order request on 8th, and nothing since then so you see ur in the same boat.
     

  13. benjamin.neu
    Cupcake Dec 16, 2014

    benjamin.neu , Dec 16, 2014 :
    I'm happy, my OnePlus has been delivered today. Guess one of my neighbors accepted it form. Ordered on 29, Standard delivery. After it arrived in hannover it all went pretty fast ^_^

    Location Date Local Time Description
    LONDON-HEATHROW - UNITED KINGDOM [LHR] Dec 12, 2014 5:47 PM PL Processed at LONDON-HEATHROW - UNITED KINGDOM
    LONDON-HEATHROW - UNITED KINGDOM [LHR] Dec 12, 2014 10:05 PM DF Departed Facility in LONDON-HEATHROW - UNITED KINGDOM
    GATWICK - UNITED KINGDOM [LGW] Dec 13, 2014 6:13 AM PL Processed at GATWICK - UNITED KINGDOM
    GATWICK - UNITED KINGDOM [LGW] Dec 15, 2014 9:44 AM DF Departed Facility in GATWICK - UNITED KINGDOM
    HANNOVER - GERMANY [HAJ] Dec 15, 2014 10:46 PM AF Arrived at Sort Facility HANNOVER - GERMANY
    HANNOVER - GERMANY [HAJ] Dec 15, 2014 11:58 PM PL Processed at HANNOVER - GERMANY
    HANNOVER - GERMANY [HAJ] Dec 16, 2014 5:30 AM DF Departed Facility in HANNOVER - GERMANY
    BERLIN - GERMANY [BER] Dec 16, 2014 9:47 AM AR Arrived at Delivery Facility in BERLIN - GERMANY
    BERLIN - GERMANY [BER] Dec 16, 2014 11:13 AM WC With delivery courier
    BERLIN - GERMANY [BER] Dec 16, 2014 12:15 PM OK Delivered - Signed for by
     

  14. John.vosnl
    Cupcake Dec 16, 2014

    John.vosnl , Dec 16, 2014 :
    NL: order 1500198### finally arrived. It looks great and I can't wait to fire it up. It was worth the wait (17 days).
     

  15. AKHILBHAS
    Cupcake Dec 16, 2014


  16. SirGrumpalot
    Cupcake Dec 16, 2014

    SirGrumpalot , Dec 16, 2014 :
    UK ordered 30/11 number 261xxx
    Processing 10/12
    Complete 16/12 with tracking number

    Can start to get excited now
     

  17. geo badger
    Cupcake Dec 16, 2014

    geo badger , Dec 16, 2014 :
    You were spot on thanks
     

  18. ins4n3
    Cupcake Dec 16, 2014

    ins4n3 , Dec 16, 2014 :
    Just got it a few minutes ago, positively suprised. I like it, hope this was a good choice.
     

  19. hyla75
    Donut Dec 16, 2014

    hyla75 , Dec 16, 2014 :
    Same here,just checked now and the status changed to complete. 700263XXX OPO64gb ordered 29/11 (6pm) UK. Yesterday I got a txt message from DHL that a parcel would be delivered today. They followed up today with a confirmation of delivery and they provided a tracking number. As I couldn't be home today in business hours I went online and managed to change the delivery to tomorrow to my local Staples. Alleluia brothers and sisters! I can see light at the end of the tunnel :)

    Now for the interesting part (following the tracking provided by DHL):
    Wednesday 10/12 - Shipment information received - Heathrow UK
    Monday 15/12 Arrived at short facility - Heathrow UK (when I received the txt message)
    Tuesday 16/12 1 Processed at Heathrow UK - 2 Departed - 3 Arrived at delivery Facility - 4 Gatwick UK - 5 With delivery courier.

    By my count:
    From BF ordering -11 Days until DHL got the shipment info + 5 days until they got the parcel + 1 day until they attempted delivery to me.
    I did open a ticket with OP support, not sure if this had any impact on bringing the delivery any closer.
     

  20. atefalvi
    Gingerbread Dec 16, 2014

    atefalvi , Dec 16, 2014 :
    Hi guys we have some interesting data. we have been collecting data and analysing it. come join us and lets find some answers.

    http://goo.gl/odtnBy

    Here is an over all snapshot globally. There are some accounts which haven't been updated so the data is a little off. we are requesting everyone on the forum to help out so we can all know when our beloved phones will arrive.

    [​IMG]