Experience with return? via OnePlus Community App

  1. DogMaster100 , via OnePlus Community App , Apr 16, 2021 :
    I want to return my OP 8T but I am a bit unsure how good the return system is and if I will actually get everything refunded.
    So, does anyone have experience with returning OP products and if yes, how did it go?
    (btw I'm from Europe)
    Thanks in advance :)

  2. Bobbie63
    Marshmallow Apr 16, 2021

    Bobbie63 , Apr 16, 2021 :
    I haven't got any experience with returning but if it's still within the legal set return window, there shouldn't be any problem. Having that said, it isn't a guarantee though. I'm sure there are a lot of cases where there have been no issues whatsoever but on the other hand something could go wrong or get delayed. If you just follow the right procedures and be sure you have everything in writing, there's not much that can go wrong. Should anything go wrong, there's always people that can help you.

    be sure you got everything documented, that's the only advise I can give you. Also make a video or pictures showing you packing the device and that shows the phone is in good order.

    And read the terms of sales, the part for returning goods

    Aaron2017 and DogMaster100 like this.
  3. Bobbie63
    Marshmallow Apr 16, 2021

    DogMaster100 and Aaron2017 like this.