Hi there, are you the original owner? Or you bought a refurbished product?
Yes its a refurbished product..what to do .help me please...
Hi there, you have to request the first owner to delink the device from his account and set the device free. Once that is done, you can link your account.
Unfortunately there is no other alternative or backend mechanism.
How much did you save ??
How i delink old account???
The person who owned it previously has to do it.
Yes i know?? Previous person told me how it will delink
I will share the steps in sometime.
Here are the steps.
1. Request original owner to login to OnePlus store account via OnePlus store app.
2. Tap on profile photo on the bottom right
3. Tap on mobile icon as indicated below
4. You will see the device linked as in the below screenshot, tap on unlink and done
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by Sarah P., 2021-04-13