Extended warranty

  1. jaspalbansal Cupcake Jul 12, 2019

    jaspalbansal, Jul 12, 2019 :
    I had purchased extended warranty for my device and now when I was facing an issue with charging of my device I sent it ti service center and now they are charging me for the change of component and also service charge!!
    This is loot!!!!
    Customers are being looted in the name of extended warranty.!!
    Apple also provided extended warranty and also covers hardware and software in that but when I call customer support of Oneplus they told only software is covered!!


  2. pablofg1978 Spanish POC Assistant Head Moderator Jul 12, 2019

    pablofg1978, Jul 12, 2019 :
    Where did you bought the extended warranty? Have you tried to contact them?

  3. B_Wrath Marshmallow Jul 12, 2019

    B_Wrath, Jul 12, 2019 :
    Did you contact the company which is providing the extended warranty? What did they say?

  4. Waveform Modifier Marshmallow Jul 12, 2019

    Waveform Modifier, Jul 12, 2019 :
    Apple's warranty is done in house. OnePlus isn't. What does the company that provide this extended warranty say?

  5. K1ngP1n Ice Cream Sandwich Jul 12, 2019

    K1ngP1n, Jul 12, 2019 :
    Hails OnePlus Support India :tearsofjoy::tearsofjoy:
    Even Nokia symbian OS doesn't had this type of extraordinary Warranty:p:p

    Waveform Modifier likes this.
  6. LegolasX Jelly Bean Jul 12, 2019

    LegolasX, Jul 12, 2019 :
    its your fault, no need to blame other's for it.
    only Apple sells extended official warranties for their mobile devices.

    the extended warranty you bought must be fulfilled by 3rd party source you bought it from, OnePlus has no obligation after your 1yr warranty is over, even in that 1yr there are several conditions which does not come under warranty.

    Waveform Modifier likes this.
  7. PokiX Jelly Bean Jul 12, 2019

    PokiX, Jul 12, 2019 :
    Post the contract of what you signed? Would be very interesting.
    You did read it right?

    Intruder71 likes this.