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Face unlock: unable to activate the function

  1. Andrei_Roanghesi
    Cupcake Nov 4, 2018

    Andrei_Roanghesi , Nov 4, 2018 :
    Hello, today i tought about activating the face unlock on my OnePlus 6, i never user it before and i tought i'd give it a try. The problem is i cant activate it. the phone asks for the pin, i enter IT and then it asks for it again and so on...it just keeps asking for the pin. the pin is correct. i restarted the phone 3 Times...nothing changed. i changed the pin again...not working. i disabled the pin and fingerprint and tried activating the face unlock and it asks me to set a pin pe password ore model for my device, i set a pin or model or password and then again it asks for that in a loop.
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    #1
  2. varma246
    Lollipop Nov 4, 2018

    varma246 , Nov 4, 2018 :
    Try this...

    First open settings / apps / applications list / Tap on ⋮ in upper right corner /click on show system apps / find face unlock app in the list/Go to sub menu /permissions /Enable camera.after enabling the permission, Go to security settings to set up the Face Unlock.
     

    #2
    J1543444913034 likes this.
  3. Andrei_Roanghesi
    Cupcake Nov 4, 2018

    Andrei_Roanghesi , Nov 4, 2018 :
    thank You for the sugestionat. a did that now and it still has the pin loop...
     

    #3
  4. varma246
    Lollipop Nov 4, 2018

    varma246 , Nov 4, 2018 :
    Okay!.. Now clear the data and force stop the face unlock in the same settings page and reboot the device once.

    If you still have the problem then file a bug report with below link coz you're on the beta build so it may be bug in that specific update...
    https://forums.oneplus.net/feedback/
     

    #4
  5. J1543444913034
    Cupcake Jan 2, 2019

    J1543444913034 , Jan 2, 2019 :
    thanks this helps for my device..
     

    #5
    varma246 likes this.
  6. Pooja shree velu
    Cupcake May 1, 2019

    Pooja shree velu , May 1, 2019 :

    my moblie also have the same problem.. help me fix it ... i have done all your steps , you said before..... still showing same problem. i cant fix face unlock
    then i cant fix wallpaper in the wallpapers icon ........
     

    #6
  7. Artemus.
    Nougat May 1, 2019

    Artemus. , May 1, 2019 :
    Then refer to the link.
     

    #7
  8. K1574987852657
    Cupcake Nov 29, 2019

    K1574987852657 , Nov 29, 2019 :
    I had been unable to get into Face Unlock, and also App Locker
    When I turned off "Developer Option", it started to work.
    I hope this helps someone!
     

    #8
    westek11 likes this.
  9. westek11
    Cupcake May 28, 2020

    westek11 , May 28, 2020 :
    Thank you K1574987852657! That did the trick for me 👍
     

    #9