2
Facebook video playback issue

  1. RandomDude66613
    Gingerbread May 30, 2019

    RandomDude66613 , May 30, 2019 :
    I'm experiencing issues with Facebook videos, can't play any of them, just a loading circle spining around and nothing happens.
    1559243176344.jpg
     

    #1
    MarioWerleman and E1560879301681 like this.
  2. zxphenomenalxz
    Cupcake May 31, 2019

    zxphenomenalxz , May 31, 2019 :
    hey this was happening to me too.. I completely uninstalled the Facebook app and reinstalled and everything started working and playing normal again.
     

    #2
    NahbiCris likes this.
  3. Stevekaiser
    Eclair May 31, 2019


    #3
  4. Ernest Pawley
    Cupcake May 31, 2019

    Ernest Pawley , May 31, 2019 :
    hi...this happened to me before I upgraded to latest OS as well and is still happening after the upgrade.....it is very annoying.....it does not happen on the timeline only..even when you tap on the video and it takes you to the video's page...the video still does not play......oneplus kindly fix this issue pls........
     

    #4
  5. Stevekaiser
    Eclair May 31, 2019

    Stevekaiser , May 31, 2019 :
    Have you tried deleting and redownloading the app? I seems to have fixed it for me.
     

    #5
  6. Ernest Pawley
    Cupcake Jun 1, 2019

    Ernest Pawley , Jun 1, 2019 :
    yes did it twice already..no luck
     

    #6
  7. HappyMurMur
    Cupcake Jun 4, 2019

    HappyMurMur , Jun 4, 2019 :
    I'm having the same issue too [e]1f620[/e] have to keep clearing the cache on my app settings for Facebook to get videos playing for a while before they stop working again.
     

    #7
  8. Jrog28
    Cupcake Jun 5, 2019


    #8
  9. nexuswii@gmail.c
    Cupcake Jun 5, 2019

    Last edited: Jun 5, 2019

    #9
  10. RandomDude66613
    Gingerbread Jun 5, 2019


    #10
  11. nexuswii@gmail.c
    Cupcake Jun 5, 2019

    nexuswii@gmail.c , Jun 5, 2019 :


    RandomDude66613

    yeah​


    Try to disable it. Mine working fine after I disable it. Today 3rd day alr. Fingers crossed
     

    #11
  12. RandomDude66613
    Gingerbread Jun 5, 2019

    RandomDude66613 , Jun 5, 2019 :
    Tried it, doesn't help, it's very weird cuz sometimes videos are working and after a while they doesn't, very random. Battery optimization doesn't seems to do anything ether.
     

    #12
  13. nexuswii@gmail.c
    Cupcake Jun 5, 2019

    nexuswii@gmail.c , Jun 5, 2019 :
    Same situation as u before . I went to the fb app force stop n clear cache. It work but after a while it came back buffering. again. But after I disable the video enhancer it work fine.
     

    #13
  14. G1558842425747
    Donut Jun 5, 2019

    G1558842425747 , Jun 5, 2019 :
    same happened to me. I did force stop and then it worked. I will keep checking if it happens again
     

    #14
  15. khaf
    Gingerbread Jun 5, 2019


    #15
  16. dannbass11
    Cupcake Jun 5, 2019

    dannbass11 , Jun 5, 2019 :
    You need to go into your phone settings and clear the cache for Facebook, I get this issue and this fixes it, it does come back every once in a while but doing this always fixes it for me.
    Better than uninstalling the app every time.
     

    #16
  17. zxphenomenalxz
    Cupcake Jun 5, 2019


    #17
    O1559465680960 likes this.
  18. nexuswii@gmail.c
    Cupcake Jun 5, 2019

    nexuswii@gmail.c , Jun 5, 2019 :
    For mine is confirm the video enhancer. I tried enabling it. The problem immediately occurs. Finally I know where the annoying bug comes from. Just have to make do without the video enhancer until fb or oneplus comes up with a fix. Cheers guys [e]1f44d[/e][e]1f44d[/e]
     

    #18
  19. RandomDude66613
    Gingerbread Jun 6, 2019


    #19
  20. whizkid75
    Cupcake Jun 11, 2019

    whizkid75 , Jun 11, 2019 :
    This fixed it for me!
     

    #20