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Facing issue in charging my phone

  1. shikhasahu
    Cupcake Nov 27, 2020

    shikhasahu , Nov 27, 2020 :
    Hi,

    I have been facing the issue since long time. I am wondering if the issue is with the charging cable or with my phone.
    when i charge my phone it shows charging with red led light. while it doesn't charge despite it drains my battery.
    I try to move cable and adjust the cable in charging point so that while charging I get blue light. With blue led light it often charges but it sometimes doesn't charge just showing that phone is chaging but battery % remain as it is or charges very slowly. please help me out it is very frustrating as i am not able to charge my phone.

    thanks,
    shikha sahu
     

    #1
  2. Caomhin
    Community Hero 2020 Nov 27, 2020

    Caomhin , via OnePlus 6T , Nov 27, 2020 :
    You could try clean the ports on the phone, charger and both ends of the USB cable with a fine dry toothbrush or non conductive wooden or plastic toothpick carefully.

    If this doesn't fix it it may a hardware issue with the port on the phone., you may have to bring it to an approved OnePlus service center and get them to check it out.
     

    #2
    rhyd1am likes this.