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FACING PROBLEM IN ONE PLUS 7 PRO

  1. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    Plese help me out ...I am facing problem in one plus 7 pro....I play pub g in this mobile..but now i m noticed that in my screen pub g items are x rayed ...pub g items are now visible on my screen...Plz help me out.....Below i m uploading photograps...Pls help me.... ...See below All pub G items like level 2 helmet...vest are nw visible on screen i dnt know why...Help me..
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    [e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e] I m scared that it will blast...[e]1f64f[/e]
     
    Last edited: Jun 1, 2020

    #1
  2. B_Wrath
    Nougat Jun 1, 2020

    B_Wrath , Jun 1, 2020 :
    It's called screen burn in. You have to get your display replaced.
    And delete your phone numbers. This is a public forum.
     

    #2
  3. ASCHENTE_V
    Jelly Bean Jun 1, 2020

    ASCHENTE_V , Jun 1, 2020 :
    That's burn in, stop playing pubg at maximum brightness and rotate your screen at least after each match. Not covered by warranty. The only solution is screen replacement. For deeper understanding use search, as it was already answered.
     

    #3
    D1547277694303 likes this.
  4. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    Y it is not in under warranty.....this is a technical error..then y i should not get warranty for this issue..
     

    #4
  5. B_Wrath
    Nougat Jun 1, 2020

    B_Wrath , Jun 1, 2020 :
    Screen burn in user created error. It is not covered in warranty by any OEM.
     

    #5
    ASCHENTE_V and Batman360 like this.
  6. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    then send me OEM ..... this mobile is support liquid cooling system then how screen burn problem occurred..... then one plus spreading rumour that this mobile have liquid cooling system......
     

    #6
  7. B_Wrath
    Nougat Jun 1, 2020

    B_Wrath , Jun 1, 2020 :
    What?
    Liquid cooling system has nothing to do with screen burn in.
    It is not actual heat which is burning your display.

    Please Google and read what screen burn in is. It is a risk of every amoled display.
     

    #7
    Liehjan, akks and ASCHENTE_V like this.
  8. ASCHENTE_V
    Jelly Bean Jun 1, 2020

    ASCHENTE_V , Jun 1, 2020 :
    Do you understand, what oem even means? Use search, answered lots of times, it's not covered by warranty and point, your denial of the fact won't change the reality.
     

    #8
    akks likes this.
  9. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    then it was hardware problem ..... why costumer will suffer ?
    i have warranty period
     

    #9
  10. B_Wrath
    Nougat Jun 1, 2020

    B_Wrath , Jun 1, 2020 :
    Again. It is not a hardware problem.

    Imagine. Your car is capable of going at 150kmph. But the safe speed limit is 80kmph.
    But you drive the car at 150kmph and caused an accident.

    Is it your fault for damaging your car or is it car's fault that it is capable of going at 150kmph?

    Please read what screen burn in is. Learn about it.
     

    #10
  11. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    if car have capiblity to run 150 kmph and you have guts to run of that speed and that time engine become fail then that's not owner fault because he bought a car for riding on that speed if you have give to generate 150kmph speed then you have to make sure that car will not fail under 150kmph speed
     

    #11
  12. Gdsingh94
    Ice Cream Sandwich Jun 1, 2020

    Gdsingh94 , via OnePlus 7 , Jun 1, 2020 :
    even the display is cracked from the edge...
     

    #12
  13. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    screen gaurd is broken ..... display is fine
    🤣
     

    #13
  14. B_Wrath
    Nougat Jun 1, 2020

    B_Wrath , Jun 1, 2020 :
    You drive am engine constantly at 150kmph, you'll definitely ruin it. No matter what, it will get damaged. That's how material science works.

    Anyways, please contact oneplus customer support. Check with them.
    I'm afraid, the users like you and I cannot take a decision here.
     

    #14
  15. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    then who said to reply ..... in market there are many car who run 100kmph but you chooses 150 kmph speed car because of your expectations but car will not withstand with his features then its car company fault ..... and owner get trapped by company rumours
     

    #15
  16. akks
    KitKat Jun 1, 2020

    akks , Jun 1, 2020 :
    What's your problem, mate? We all are users like you only. Not OnePlus officials. This is a user forum. He tried to guide you, and is this the way to respond?
     

    #16
    Boogeyman_real and B_Wrath like this.
  17. Gdsingh94
    Ice Cream Sandwich Jun 1, 2020

    Gdsingh94 , via OnePlus 7 , Jun 1, 2020 :
    ignore bro... these are people who only use there brains to play PUBG for full day...
     

    #17
    R1558620389427 likes this.
  18. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    but bro..u can see his rply also on my comments...tht is the reason...ntg else..
     

    #18
  19. D1547277694303
    Cupcake Jun 1, 2020

    D1547277694303 , Jun 1, 2020 :
    u want to tell me tht ..i wont share this on one plus community...Singh bro i m facing pblms thts y i post this...and now i know the issue thts its called screen burn...but i have only the pblm tht ..y should it is not in warranty.
     

    #19
  20. Gdsingh94
    Ice Cream Sandwich Jun 1, 2020

    Gdsingh94 , via OnePlus 7 , Jun 1, 2020 :
    the explanation has already been given to you... its a user error... you should know the science behind amoled screens before buying a amoled phone...
     

    #20
    R1558620389427 likes this.