1
factory reset

  1. Lunar73
    Eclair Feb 24, 2018

    Lunar73 , Feb 24, 2018 :
    Automatically my phone went to recovery mode
    I tried to reboot it again
    watch videos on YouTube and see anything help from community for how to exit recovery mode but
    nothing happen.
    Even I downloaded the Oreo ota update
    for adb sideloaded and tried but still was stuck in recovery mode.
    At the end I have to reset and erased all my data from phone then I back to normal.
    Disappointed about my data but atleast it's reboot in normal mode
     

    #1
    Ravi BINAVAT likes this.
  2. Themurtuza
    Jelly Bean Feb 24, 2018

    Themurtuza , Feb 24, 2018 :
    Thats strange thing to happen, were u rooted? Did u did any major system tweak like custom kernels etc?
     

    #2
    Ravi BINAVAT likes this.
  3. Ravi BINAVAT
    Ice Cream Sandwich Feb 24, 2018


    #3
  4. Themurtuza
    Jelly Bean Feb 24, 2018

    Themurtuza , Feb 24, 2018 :
    He already booted his phone now. Untill & unless he face same problem again then only customer care will do something, now they will say all is working fine. So no point in going there.
     

    #4
  5. Lunar73
    Eclair Feb 24, 2018

    Lunar73 , Feb 24, 2018 :
    it's happened when I put the substratum app and connect with my PC
     

    #5
  6. Themurtuza
    Jelly Bean Feb 24, 2018

    Themurtuza , Feb 24, 2018 :
    Are u rooted, i personally dont use substratum, but ive never heard that substratum causing it, may be u must have tinkered something undesired with system while doing that.
     

    #6
  7. Lunar73
    Eclair Feb 28, 2018

    Lunar73 , Feb 28, 2018 :
    I think so
     

    #7
    Vishal Priajapati and Themurtuza like this.