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[FAQ] Frequently Asked Questions about Accessories

  1. gusuraman
    Community Veteran Sep 5, 2014

    gusuraman , Sep 5, 2014 :
    The purpose of this thread is to guide users to the choice of the accessories for our beloved OnePlus One.

    For OnePlus 2 accessories questions refer to this thread:
    [FAQ] Frequently Asked Questions about OP2 Accessories

    For detailed informations on accessories go to:
    [LINKS] OnePlus One Accessories - Users Reviews and Impressions

    Feel free to ask general accessories questions in this thread.

    External Links

    Buyer's Guides
    Table of Content
    • General
      • Why moderators closed my thread?
      • Where can I buy in my country?
      • What "fashion" accessories are available?
      • How do I clean a leather case?
      • Tips
    • Official Accessories
      • Where can i buy official accessories?
      • Can i add accessories to my order?
      • Do i need an invite to buy official accessories?
      • When the accessories in the OnePlus store will be available?
      • Why i cannot select a specific case color?
      • What is a StyleSwap cover?
      • When the StyleSwap Covers will be available?
      • Any chance to see third party StyleSwap covers?
      • Will the Silky White and Sandstone Black covers be available to buy?
      • How do i clean the Sandstone Black?
      • The original Flip Cover doesn't have the notification LED cutout! Can i make it?
      • I lost SIM adapter ejection tool. How do i remove my SIM
    • Cases and Skins
      • Is a case really necessary?
      • Which is the best case?
      • Is there any case I should avoid?
      • Can the covers damage the Sandstone back?
      • Does the unofficial Flip Covers auto wake / lock the OPO?
      • Is it possible to 3D print a custom StyleSwap cover?
      • Is it ok to apply a skin on the Sandstone Black cover?
    • Screen Protectors
      • Which is the best screen protector?
      • RhinoShield or Temperd Glass?
      • Do I need a screen protector? The OPO has a Gorilla Glass!
      • Does a screen protector reduce Touch Sensivity?
      • How do I know if a screen protector is compatible with my case?
      • What are the differences between different Tempered Glasses?
      • Does the Tempered Glass reduce the camera quality or sensors functionality?
      • How to apply a screen protector?
      • I have dust and/or bubbles under my screen protector. How to reapply it?
    • Audio
      • How is the OPO audio quality?
      • Which is the best headphone / earphone?
      • Does the controls works?
      • Which headphones with mic works?
      • Does the Apple earpods works on the OPO?
    • NFC
      • What do i use NFC for?
      • Which NFC Tag is compatible with the OPO?
    • Chargers
      • What are the original charger specs?
      • Which Charger is compatible with the OPO?
      • Where can I buy original charger and/or cable?
      • The original cable is to short! Can i use longer cable?
      • Does the OPO support wireless charging?
      • Is there any good battery bank?
    • Holders and Docks
      • What is a docking station?
      • Which docking stations works wit the OPO?
      • Does the ONE supports USB to HDMI?
      • Which is the best holder?
    • Stylus
      • What are the differences between styluses?
      • Which Stylus work whith the OPO?
    • USB OTG
      • What is USB OTG?
      • Which drive is supported?
     
    Last edited: Jul 10, 2015

    #1
  2. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    Why moderators closed my thread?
    Because you didn't read these FAQs and you opened a duplicate thread;)
    Where can I buy in my country?
    Amazon sells in many countries and ships internationally and has most of accessories you are looking for. The following links are for localized shops:
    What "fashion" accessories are available?
    How do I clean a leather case?
    Tips

    Where can i buy official accessories?
    The place to buy is the official store: OnePlus Accessories - OnePlus.net
    You can find them also on other online shops (scalpers) that are not recommended due to lack of support and not trustworthy.
    Can i add accessories to my order?
    You can add items to your order just if the status is "Pending Shipment". To add accessories contact customer support, give them your order number and tell them what accessories you want to add in. It's very important to be specific in order to avoid mistakes.
    Do i need an invite to buy official accessories?
    The invites system is designed just for the phone. You can buy accessories on OnePlus.net anytime you want.
    The only accessory that needs a dedicated invite is the Bamboo StyleSwap Cover.
    When the accessories in the OnePlus store will be available?
    The OnePlus stock is very floating. The availability change daily and by country.
    When a product is out of stock is labeled "COMING SOON".
    Check regularly the shop to catch the right moment.
    Accessories.PNG
    Why i cannot select a specific case color?
    Refer to FAQ "When the accessories in the OnePlus store will be available?"
    Case.jpg
    What is a StyleSwap cover?
    StyleSwap covers are replacement for the OPO back. They will be available in many materials
    design-covers.jpg
    The first to be launched will be the Bamboo Cover
    When the StyleSwap Covers will be available?
    Due to a production defect OnePlus delayed the launch of Bamboo StyleSwap Cover: All About StyleSwap Covers: Bamboo, Silk White and Sandstone Black

    OnePlus took the decision to cancel the StyleSwap cover production:
    Regarding StyleSwap Covers

    The few Bamboo covers that passed the quality control will be sold as limited edition. An invite is needed:
    Bamboo StyleSwap Invites

    They are also considering to produce a limited edition with Kevlar and Denim covers out of the box.
    Any chance to see third party StyleSwap covers?
    The OPO antennas and NFC chip are built in the back cover. A third party company will have to install those components to.
    For this reason probably there will not be any third party StyleSwap cover.
    Will the Silky White and Sandstone Black covers be available to buy?
    Starting from 2014 October 1st the Sandstone Black will be available.
    To buy it you will have to open a support ticket:
    Replacing Your Old Sandstone Black StyleSwap Cover
    How do i clean the Sandstone Black?
    The original Flip Cover doesn't have the notification LED cutout! Can i make it?
    Drilling the cover to see the LED will not affect the flip cover functions. Making that hole will void the cover warranty.
    I lost SIM adapter ejection tool. How do i remove my SIM
    Any thin and hard stick will work. Most common alternative is paperclip
    Is a case really necessary?
    Which is the best case?
    Nobody can say which case is the best. Everybody have different taste and needs.
    For a comparison of different types and materials refer to this Guide.
    Is there any case I should avoid?
    It's common sense to don't buy on scalpers and avoid some cheap case.
    Can the covers damage the Sandstone back?
    Usually it should not happen. Unfortunately sometimes (with low quality cases) it can happen that the color transfer to the phone cover.
    Also metal bumpers can leave marks on the phone.
    Does the unofficial Flip Covers auto wake / lock the OPO?
    The auto wake and lock function thanks to a magnet inside the cover. The magnet is positioned below the power button. If a case have a magnet in the correct position it should work.
    Is it possible to 3D print a custom StyleSwap cover?
    There are mainly two problem that you will face:
    1. Antennas and NFC chip are built into the cover
    2. Precision of 3D printing is not very good
    Is it ok to apply a skin on the Sandstone Black cover?
    The dbrand website kindly warn to not stick skins on the Sandstone Black.
     
    Last edited: Nov 27, 2014

    #2
  3. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    Which is the best screen protector?
    There are three kind of screen protectors:
    • Film
      Very thin but no shatter protectio and weak scratch resistance.
    • Plastic
      More thick than film protector can provide a very good impact and scratch protection.
    • Tempered Glass
      Made of glass has a surface hardness up to 8-9H. They are very strog to scratch but are frgile. In case of impact tempered glasses break absorbing most of the impact strenght.
    Links:
    RhinoShield or Temperd Glass?
    Do I need a screen protector? The OPO has a Gorilla Glass!
    The Corning© Gorilla© Glass 3 is not so much scratch proof. So it's highly recomanded to use a screen protector.
    Does a screen protector reduce Touch Sensivity?
    Few users reported a degrade multi touch. At this time is difficult to understand if it is related to the OPO Touch Screen Firmware bug or the screen protector.
    The bug is going to be fixed so we will know
    How do I know if a screen protector is compatible with my case?
    Some case cover a very small part of the screen. The extra thickness of a screen protector may interfere with the case making it unusable. With the OPO nobody notice any issue till now.
    What are the differences between different Tempered Glasses?
    The quality of the glass is basically the same for all brands. The differences are:
    • Thinckness
      Usually you will find 0.24mm, 0.26mm or 0.30mm thick glasses. The difference i quite impossible to feel.
    • Rounded Edges
      Some screen protector has rounded edges. That means a smoother feeling on the border.
    • Cutouts
      There is always a speaker cutout. Some brand extend the cutout to the the sensors (light and proximity) and some other also the front camera.
    • Oleo-phobic Coating
      All glasses seams to have a better coating compared to the naked screen.
      The amount of finger prints that remain on the screen depends also from you hand (somebody has more oily hands than others)
    • Box Content
      All brands should include cleaning cloth and an alcohol swab. Other contents that may be included are dust sticker and application card.
    Does the Tempered Glass reduce the camera quality or sensors functionality?
    Nobody reported any camera quality reduction or sensors malfunction.
    How to apply a screen protector?
    The first thing to care is dust. In a wet environment the dust is less that in normal conditions. One way to lessen the dust is to do it in bathroom after an hot shower.
    Tempered Glass as more easy to apply compared to plastic films because, being rigid, they auto-remove bubbles.
    I have dust and/or bubbles under my screen protector. How to reapply it?
    Plastic screen protectors are quiet easy to reapply. Tempered glasses are more difficult. When you remove the Glass it can brake easy.
    After you successfully removed the protector the dust stick to it. To remove the dust you can use a dust remover sticker. After that you can reapply the protector.
    Usually this operation will fail. So it's recommended to have a spare protector (just in case).

    How is the OPO audio quality?
    The OPO has dual mono speakers that are loud and clear.
    The equalizer is hardware accelerated and provides very good quality output.
    Which is the best headphon / earphone?
    Does the controls works?
    Not all headphones controls works. With some headphones just the volume works.
    If you are brave enough you can also follow this guide:
    Which headphones with mic works?
    Most of the headphones with mic should work well. Apple earpods mic doesn't work.
    Does the Apple earpods works on the OPO?
    The microphone doesn't works.
    The controls works partially.
     
    Last edited: Oct 26, 2014

    #3
  4. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    What do i use NFC for?
    There are many thing that can be done with NFC for an overview see:
    Which NFC Tag is compatible with the OPO?
    The OPO utilize a single-chip NXP NSD404X NFC controller.

    What are the original charger specs?
    There are two original charger versions. The US and EU charger. The UK charger is the EU with adapter
    US_Charger.jpg EU-UK_Charger.jpg
    The power input is 100-240 V 50/60Hz 450mA
    The power output is standard USB 5V, 2.1A (UE) / 2A (US)
    Which Charger is compatible with the OPO?
    The OPO is charged via USB. For this reason any standard USB charger (wall or car) may work.
    What you should avoid are unknown cheap brand. They are not reilable and the power output is not continuous and usually the amperage is lower that the specs.
    Where can I buy original charger?
    OnePlus doesn't sell the charger yet. Scalpers has it but they are not recommended.
    The original cable is to short! Can i use longer cable?
    Longer cable usually means slower charging. This because longer cables have higher resistance and cause power loss. Up to 1.5m of good quality cable (under 24AWG should be ok) i haven't notice any charging speed change. With shorter, but old, cable the charging current was reduced to 800mA.
    Does the OPO support wireless charging?
    Out of the box no. There are universal USB wireless pads that can be hidden between a cover and the phone.
    Some more advanced user can hack the phone soldering the pad directly inside the phone (this operation will void the warranty).
    Wireles charging iis very slow and tend to overheat.
    Is there any good battery bank?
    Battery banks are just like a wall charger. The only difference is that they don't need a power supply.
    What is a docking station?
    A docking station is an holder that include some function.
    The basic dock function is the charging. Additionally it can operate as an OTG USB Hub or like an USB to HDMI adapter.
    Which docking stations works wit the OPO?
    There isn't a docking station designed for the OPO but all docks can charge and connect the phone to PC.
    Also the OTG should work on all enabled docks.
    HDMI output will not work.
    Does the ONE supports USB to HDMI?
    The phone miss the hardware for USB to HDMI.
    If you want to see your phone screen on the monitor you can use Chromecast or Miracasat that use Wi-Fi network.
    Which is the best holder?
    There isn't an holder for the ONE. But any generic holder will work.​

    What are the differences between styluses?
    There are three kind of stylus:
    • Capacitive
      Works on any capacitive touch screen and works like a smaller finger
    • Wacom
      This kind of stylus need a Wacom digitizer to be built in the screen.
      Wacom stylus have extended features like pressure sensitivity and buttons.
    • Bluetooth
      This is not popular technology. It works like a capacitive stylus but in the same time communicate to the device via bluetooth providing extra informations about the touch event.
    External Links:
    Which Stylus work whith the OPO?
    The OPO digitizer is a normal capacitive so Wacom stylus will not works.
    Only Capacitive and Bluetooth will work.
    What is USB OTG?
    USB On-The-Go is a specification that allow mobile phone to act as an USB Host.
    Using an OTG cable it is possible to connect input devices (mouse and keyboard) storage (USB stick and HDD).
    Which drive is supported?
    All FAT32 formatted drives should work. Some may need external pawoer supply.
    In the worst case NTFS HDD will work in read-only. Somebody reported the ability to read/write NTFS HDD.
     
    Last edited: Nov 26, 2014

    #4
  5. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    TPU Cases
    TPU_Cases.png Updated 16/11/2014

    Hard Cases
    Hard_Cases.png Updated 16/11/2014
    Price
    The price is an average price that may change by country. It doesn't include shipping​
    Material
    TPU: Thermoplastic PolyUrethane is a flexible but very shock resistant material.
    PC: PolyCarbonate is an hard plastic. It provide a good impact protection but cannot absorb same energy as TPU
    PC+TPU hybrid: This kind of cases brings advantages of both TPU and PC
    Bamboo: Very flexible wood
    Aluminum: Aluminum is a very strong material but can block radio frequencies reducing (or cancelling) phone signal​
    Bumper Height
    Measured in millimeters represent approximately how much the screen rises if laying face-down​
    Colors
    How many colors are available for a case​
    Protection
    Full: All four sides and the back is protected
    Partial: The back and the left/right sides are fully covered. The top and bottom sides are partially covered.
    Sides: Only the back and the left/right sides are covered​
    Fit
    OK: Firm fit
    Bad: The case is loose or smaller than the Phone​
    Buttons
    Cutout: The case has a cutout so the buttons are exposed
    Covered: The case include a button extension so the buttons are protected as well​
    Rate
    It is calculated basing on reviewer satisfaction.​
    Total Rev.
    The number of reviews found on this forum that concur in the rate calculation​
     
    Last edited: Nov 16, 2014

    #5
  6. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    Tempered Glass
    TG.png Updated 16/11/2014
    Price
    The price is an average price that may change by country. It doesn't include shipping​
    Glass
    Tempered: Tempered Glass
    Gorilla: Corning© Gorilla© Glass​
    Thickness
    Measured in millimeters represent the declared protector thickness.​
    Cutouts
    A) An unique cutout that include the camera, notification light, sensors and speakers
    B
    ) An unique cutout that include sensors and speakers
    C
    ) Only the speaker cutout
    D
    ) Two cutouts. One include sensors and speakers the other only the camera
    E
    ) Same cutout as "A" but open till the top.​
    Rounded Edges
    YES: The edges are rounded
    NO: The edges are not rounded but still smooth and don't cut​
    Hardness
    It represent the surface scratch resistance. The value is the provided by the screen protector maker​
    PCS Box
    The number of protectors included in the box​
    Rate
    It is calculated basing on reviewer satisfaction.​
    Total Rev.
    The number of reviews found on this forum that concur in the rate calculation​
     
    Last edited: Nov 16, 2014

    #6
  7. Vithz
    Gingerbread Sep 6, 2014

    Vithz , Sep 6, 2014 :
    one doubt.. I want a matte finish screen protector..


    is the original screen protector matte finish?
     

    #8
  8. gmo8492
    Lollipop Sep 6, 2014


    #8
  9. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    No it isn't
     

    #9
    McAwesomePL, arof and Vithz like this.
  10. gusuraman
    Community Veteran Sep 6, 2014


    #10
  11. Vithz
    Gingerbread Sep 6, 2014

    Vithz , Sep 6, 2014 :
    any matte finish screen protector available for OnePlus to India/UK?
     

    #11
  12. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    If you search on Amazon.co.uk i'm sure you can find many:)
     

    #12
    McAwesomePL and Diemllai like this.
  13. lhaskell
    Cupcake Sep 6, 2014


    #13
    gusuraman likes this.
  14. gusuraman
    Community Veteran Sep 6, 2014


    #14
  15. gusuraman
    Community Veteran Sep 6, 2014


    #15
    McAwesomePL likes this.
  16. magischerherbst
    Ice Cream Sandwich Sep 6, 2014


    #16
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  17. gusuraman
    Community Veteran Sep 6, 2014

    gusuraman , Sep 6, 2014 :
    Thanks
     

    #17
  18. gusuraman
    Community Veteran Sep 7, 2014

    gusuraman , Sep 7, 2014 :
    07/09/2014 Updates
     
    Last edited: Sep 7, 2014

    #18
    buntycubal and Nopanand like this.
  19. gusuraman
    Community Veteran Sep 7, 2014

  20. gusuraman
    Community Veteran Sep 7, 2014

    gusuraman , Sep 7, 2014 :
    Added "I have dust and/or bubles under my screen protector. How to reapply it?" FAQ
     

    #20
    buntycubal likes this.