[FAQ] Frequently Asked Questions about Accessories

  1. gusuraman
    Community Veteran Feb 9, 2015

  2. Angalv
    Jelly Bean Feb 9, 2015

    gusuraman likes this.
  3. gusuraman
    Community Veteran Feb 9, 2015

  4. jalejoa
    Donut Feb 11, 2015

    jalejoa , Feb 11, 2015 :
    Hi Guys!
    Does anyone know which are the dimensions of the box if I ordered my 1+1 including a protective case, tempered glass protector and 1 extra data cable?

  5. goldenlight
    Gingerbread Feb 27, 2015

  6. mckee.live
    Donut Mar 13, 2015

    mckee.live , Mar 13, 2015 :
    Thanks for the good list of recommendations

    gusuraman likes this.
  7. gusuraman
    Community Veteran Mar 14, 2015

    gusuraman , Mar 14, 2015 :
    You're welcome:)

  8. fellrock
    Donut Mar 14, 2015

    fellrock , Mar 14, 2015 :
    Hi guys,

    I brought a Oneplus One with a "OnePlus One Tempered Glass Screen Protector" and a "OnePlus One Protective Case". But the Screen Protector came already damage. I saw before attach to my phone but I though that was something with the cover plastic but for my surprise I was wrong and I realize that the screen protector already came with this damage.

    I tried to send to SUBMIT A SUPPORT TICKET but all the times I have the same return message: "Sorry, something went wrong with the form submission.".

    What I supposed to do now? =/

    Do anyone here could help me with some direction?


  9. fellrock
    Donut Mar 14, 2015

    fellrock , Mar 14, 2015 :
    Hi Guys, I discovery how to send my Support Ticket. I couldn't sent before because my photo files were too big. But the message didn't help me to found this. I just realize that when I posted this message above and I was not allowed to put bigger pictures.

    I hope that my case could help somebody with the same problem.


    gusuraman likes this.
  10. prudhvi kiran
    Cupcake Mar 15, 2015

    gusuraman likes this.
  11. prudhvi kiran
    Cupcake Mar 15, 2015

  12. Reid22
    Gingerbread Mar 16, 2015

    Reid22 , Mar 16, 2015 :
    The bamboo cover is back in stock again. I heard some rumors about production mistakes. Is this bamboo cover an improved version compared to the first bamboo models?

  13. gusuraman
    Community Veteran Mar 16, 2015

    gusuraman , Mar 16, 2015 :
    The bamboo covers they are selling should be those that passed the quality control.
    They are selling as limited edition and a specific invite is needed.
    Currently seams they are not giving invites.

    Reid22 likes this.
  14. Anant Goel
    Ice Cream Sandwich Mar 16, 2015

    ZombieVamp likes this.
  15. Reid22
    Gingerbread Mar 16, 2015

    Reid22 , Mar 16, 2015 :
    Don't use it. It wil make scratches!

  16. youngchild
    Cupcake Apr 3, 2015

  17. Christonofr
    Cupcake Apr 9, 2015

    Christonofr , Apr 9, 2015 :
    Hi guys,

    I'm looking for a case holder for my OPO for my motorcycle. Do you have any idea or have one for yourself?



  18. Damasa
    Cupcake Apr 14, 2015

    Damasa , Apr 14, 2015 :
    Should the flip cover be able to close while having tempered glass over the OnePlus One as I am unable to have it 'magnetically' close.

  19. 1achituva
    Cupcake Apr 14, 2015

    1achituva , Apr 14, 2015 :
    the power bank in the belgium store of the website is out of stock...
    does anyone know when will it be in stock again?

  20. kendelecki
    Cupcake Apr 20, 2015

    kendelecki , Apr 20, 2015 :
    I'm hoping to acquire a one plus soon- but I'm someone who's pretty clumsy- drop my phone a lot. What would my best options be? Willing to spend extra for something that's worth it.