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fed up with contact duplicates

  1. Vineeth_Kumar_V_V
    Froyo Dec 5, 2020

    Vineeth_Kumar_V_V , Dec 5, 2020 :
    I'm using latest OnePlus 7 with build 10.3.7 .. for the past 3 months, im facing issues where my phone duplicates all ky contacts.. I have around 600 contacts and atleast once in every 2 days, it gets duplicated to more than 20k contacts... so if i want to make an urgent call, i will not be able to find the correct contact as each will be duplicated more than atleast 30 times.... then only solution is to use a 3rd party app to remove duplicates... i can see other users also(from OnePlus community) experiencing the same problem for months and there is no fiz till now.
    i have a live screen recording for the same issue and logs as well . ( not attaching here because of safety concerns)
     

    #1
  2. Artemus.
    Community Hero 2020 Dec 5, 2020

    Artemus. , Dec 5, 2020 :
    Search.
     

    #2
    drl431 and Tokolozi like this.
  3. Vineeth_Kumar_V_V
    Froyo Dec 5, 2020


    #3
  4. Artemus.
    Community Hero 2020 Dec 5, 2020

    Artemus. , Dec 5, 2020 :
    No, I mean search existing threads before posting new ones. This has been answered I don't know how many times now.
     

    #4
    drl431 and Tokolozi like this.
  5. Vineeth_Kumar_V_V
    Froyo Dec 5, 2020

    Vineeth_Kumar_V_V , Dec 5, 2020 :
    only answers that i could find is reset the phone or clear data/cache from contacts app... thats not the solution... why couldnt developers make the fix when this is clearly a sw issue...
    nb.. im a developer myself and i have no doubt that this is a regression issue
     

    #5
  6. Artemus.
    Community Hero 2020 Dec 5, 2020

    Artemus. , Dec 5, 2020 :
    I've been seeing it's due to OnePlus Cloud or Google Contacts on some occasions.
     

    #6
    drl431 and Tokolozi like this.
  7. Vineeth_Kumar_V_V
    Froyo Dec 5, 2020

    Vineeth_Kumar_V_V , Dec 5, 2020 :
    this is a very severe issue where the front end user ability gets affected.. oneplus be ready to solve this soon before they loose the customers... i dont want to spend time daily in deleting 20k duplicate cintacts from my phone . its a real pain in ***
     

    #7
  8. anupz
    Eclair Dec 6, 2020

    anupz , via OnePlus 7 , Dec 6, 2020 :
    I am also facing the same issue quite a bit long but for now I am using a third party dialer truecaller until it gets fixed.
     

    #8
  9. Vineeth_Kumar_V_V
    Froyo Dec 6, 2020

  10. anupz
    Eclair Dec 7, 2020


    #10
  11. JibinSaj
    Donut Dec 7, 2020

    JibinSaj , via OnePlus 7 , Dec 7, 2020 :
    Try using Google contact and delete duplicate in it's settings menu.
     

    #11
  12. anupz
    Eclair Dec 8, 2020


    #12
  13. the_o2
    User of the Year 2018; Community Scholar 2020 Dec 8, 2020


    #13
    Caomhin likes this.
  14. Vineeth_Kumar_V_V
    Froyo Dec 8, 2020


    #14
    the_o2 likes this.
  15. camohan
    Nougat Moderator Dec 8, 2020

    camohan , Dec 8, 2020 :
    Hi there, I'm on 10.3.7 but using OnePlus 7T Pro, things should not be different. I haven't faced this issue anytime.

    I have few suggestions

    1. If you have a vcf file with original 600 contacts, delete all the existing contacts and import the vcf file. Make sure you go to phone app, accounts manager, accounts contact, choose phone as you default account for new contacts before importing.

    2. If you don't have vcf, go to phone app, accounts manager, contacts to display and choose phone.

    General advice - remove any third party dialer, phone app, etc.

    I think your contacts are getting synced from multiple sources like Gmail, telegram, whatsapp, etc.
     

    #15
    Caomhin likes this.
  16. anupz
    Eclair Dec 9, 2020


    #16
  17. JibinSaj
    Donut Dec 9, 2020


    #17
  18. Konal_Singh
    Eclair Dec 9, 2020