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Feedback Tool - Let's improve OxygenOS together Apr 26, 2019

  1. Manu J.
    Global Product Operations Manager Staff Member Apr 26, 2019

    Manu J. , Apr 26, 2019 :
    forum (4).png

    Hey everyone,

    We recently introduced Feedback tool to OnePlus 6 and 6T stable builds and it will be rolled out to OnePlus 5/5T and OnePlus 3/3T in a future update. Now, you have an easy way to provide feedback, report issues, share logs and suggest product ideas and feature requests seamlessly within the Community app on your OnePlus device.

    With the feedback tool, you can submit
    • Bug reports for issues encountered in OxygenOS (bug reports should contain logs, screenshots with time stamps and the detailed issue description)
    • Product ideas for new features in OxygenOS
    • Improvements, suggestions for existing features in OxygenOS
    With the introduction of the feedback tool, log capturing is automated. You no longer need to manually capture logs or wait for a bug hunter to share instructions on what logs need to be captured. Depending on the type of bug, the feedback tool automatically captures the required logs.

    Also, you're able to easily track the status of bug reports and feature requests that you submitted under My Feedback section in the profile tab of the community app.

    With the introduction of this feature into the stable stream, we will be able to track bug reports and feature requests more efficiently while also making it easier for bug hunters to follow up on issues you've reported through the Community app.

    We always expect great feedback from our community regarding new features and product ideas. With this new tool, we have an easy way for our product team to understand what our users truly want in terms of software, helping us shape the future of OxygenOS.

    Please check out the quick tutorial for a quick overview of the APP.

    ​

    Do try out the new Feedback tool, and if you have any questions or need help, please contact Bughunters@oneplus.com, for more information on submitting bugs or suggestions please refer to How to report a bug and feel free to share your product suggestions via the Community app.

    If you don't have the Community app installed on your device, feel free to download it HERE. If you'd like to try out the beta version, click HERE and taste it beforehand.

    Never Settle
     
    #1
    akhilsanil, diablo0090, Shobhandana and 269 others like this.

  2. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 26, 2019

    Dresa91 , Apr 26, 2019 :
    thanks for the overview :)
    have a great weekend :)
     
    #2
    K1571895083977, Starcommander, G_Jose_Madrigal_SgmR and 13 others like this.

  3. Cheetosdust
    Starting Point Expert Community Expert Apr 26, 2019

    Cheetosdust , Apr 26, 2019 :
    Great news about the process of capturing logs - love how easy it sounds now and can't wait to try it myself. :)

    Thank you for the thread and keep up the good work. :cool:
     
    #3
    JazzyJRenee, K1571895083977, G_Jose_Madrigal_SgmR and 12 others like this.

  4. ChuckJames
    Honeycomb Apr 26, 2019

    #4
    G_Jose_Madrigal_SgmR, manuel19, JOMON VC and 1 other person like this.

  5. luxuskamel
    Marshmallow Apr 26, 2019

    #5
    G_Jose_Madrigal_SgmR, manuel19, JOMON VC and 2 others like this.

  6. JalananFreak
    Honeycomb Apr 26, 2019

    #6
    A1579416104981, My first OnePlus 5T, G_Jose_Madrigal_SgmR and 2 others like this.

  7. Y1534560147908
    Cupcake Apr 26, 2019

    #7
    Akshay011, nikhilgeo, M1579519858051 and 4 others like this.

  8. DAVEnet
    Eclair Apr 26, 2019

    #8
    G_Jose_Madrigal_SgmR and G_subhasish_pattnaik_fRB like this.

  9. Cheetosdust
    Starting Point Expert Community Expert Apr 26, 2019

    Cheetosdust , Apr 26, 2019 :
    I've read somewhere OnePlus developed a feedback tool and included it within the community app. "It will be rolled out to OnePlus 5/5T and OnePlus 3/3T in a future update" too. Can't find the thread now, but I'm pretty sure it's around here.
     
    #9
    JazzyJRenee, Starcommander, G_Jose_Madrigal_SgmR and 15 others like this.

  10. The Joker
    Marshmallow Apr 26, 2019

    #10
    G_Jose_Madrigal_SgmR likes this.

  11. meatandy
    Oreo Apr 26, 2019

    meatandy , Apr 26, 2019 :
    Thanks for asking and providing the tutorial and video , continue moving forward.
     
    #11
    JazzyJRenee, G_Jose_Madrigal_SgmR, Ceasedd and 2 others like this.

  12. L1556270972501
    Cupcake Apr 26, 2019

    #12

  13. Narendra_Sripalasetti_
    Donut Apr 26, 2019

    #13
    Sumantra_SD, IyengAravind, Akash2138 and 3 others like this.

  14. Maverick2.0
    KitKat Apr 26, 2019

    Maverick2.0 , Apr 26, 2019 :
    Savage!
     
    #14
    Starcommander and keithgpowell like this.

  15. Maverick2.0
    KitKat Apr 26, 2019

    Maverick2.0 , Apr 26, 2019 :
    Have you even read a line of what Manu J has written?!

    Use the feedback tool !
     
    #15
    G_Mark_Dunn_JMmj, manuel19, otto2 and 1 other person like this.

  16. G_Karothikeyan
    Ice Cream Sandwich Apr 26, 2019

    G_Karothikeyan , Apr 26, 2019 :
    Good
     
    #16

  17. W1556274039560
    Cupcake Apr 26, 2019

    #17
    MalekAzim likes this.

  18. otto2
    Photography Expert Apr 26, 2019

    otto2 , Apr 26, 2019 :
    @Manu J. it still NOT possible to send issues about pictures shot in pro mode- there appears an option " shoot a picture" , but pro mode is still not available there,and you cannot add screenshots or pictures you ve shot before- that s not u8seful at all, since it s too difficult to send camera related bugs with the app.
    ( already reported via community app.... )
     
    #18
    Bintang12, manuel19, Fidel Catto and 3 others like this.

  19. otto2
    Photography Expert Apr 26, 2019

    otto2 , Apr 26, 2019 :
    Your post is Off topic and shows your un- ability to read existing postings here in the community- Community beta of pie for the OP3 / 3Thas been released some days ago.
     
    #19
    JazzyJRenee, G_Mark_Dunn_JMmj, TibiTibi and 5 others like this.

  20. Deactivated User
    Apr 26, 2019

    #20
    N1568705466715 and W1562219091372 like this.

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