Feedback Tool - Let's improve OxygenOS together

  1. R1558910837372 Froyo May 31, 2019

  2. F_Prem_Pillay_AQfW Cupcake May 31, 2019

    F_Prem_Pillay_AQfW, May 31, 2019 :

    One plus 7 pro 12 gb, Freezes on lock screen. A hard restart allows to unlock after booting but then the issue comes back after locking the screen.

    I have tried factory reset, Wiping cache and reininstalling Os nothing has worked

    phone was delivered 29th may, still not used it

    ****Update got my device replaced at One plus Service center
    Last edited: Jun 3, 2019

  3. A1552619846944 Gingerbread May 31, 2019

  4. Jake Jackson Eclair May 31, 2019

  5. O1540744025200 Cupcake Jun 1, 2019

  6. O1540744025200 Cupcake Jun 1, 2019

    O1540744025200, Jun 1, 2019 :
    I am using OnePlus 6 . When I have answered the call and when the call has ended still there is a call notification which persists up to 3 to 4 seconds,which is actually a bug and OnePlus has not launched any software upgrade to this bug. This issue persists to my friends who are using OnePlus 6 device.

  7. Jake Jackson Eclair Jun 1, 2019

    Jake Jackson, Jun 1, 2019 :
    I've had to wipe my phone for the sixth time now, I managed to get the system back to 9.0.4 but it was a nightmare I had to use twrp method and follow a walkthrough. now waiting for all my apps and data to restore. Still lost six months worths of photos that I've tried to find and get back but can't. Messages are empty as well. OnePlus offered me a voucher for accessories (£7 don't know what I'd buy with that) instead of the refund or good will gesture I asked for. I'm avoiding updates like the plauge from now on, need my phone for work next week and to await a call back from OP manager. In the mean time I'm going to save up (again,like I did to buy this phone) and buy a Samsung S10 and not look back. Might be able to pawn my OnePlus 6 that is now nerfed to raise those extra funds. could have made it easier OnePlus by giving me that goodwill or refund but no. Await a call from O2 Franchise next week. Discuss it with them.

  8. konomasa Gingerbread Jun 1, 2019

    konomasa, Jun 1, 2019 :
    uninstall the app

  9. D1559415949044 Cupcake Jun 1, 2019

    D1559415949044, Jun 1, 2019 :
    Gallery doesn't have " Move to Lock box option" ,search option etc...There is no option inside Lock back to import files,create folder,etc....Need a Notification Blocker option...Face recognizion does not during under dim lighting need a software update for face recognizion...Add more features in next update like "Quick ball Gestures, Filters in camera (Must)...App hiding options!etc

  10. G_Anthony_Simpson_ZFJU Cupcake Jun 1, 2019

    D1559415949044 likes this.
  11. D1559415949044 Cupcake Jun 1, 2019

  12. MR.BEN312 Honeycomb Jun 1, 2019

    MR.BEN312, Jun 1, 2019 :
    I had made inquiry about one plus accessories and was well informed by OnePlus customer service. I encourage everyone to inquire if in doubt about OnePlus products. OnePlus customer service is great! REMEMBER: NEVER SETTLE

  13. NBALAJI1106 Cupcake Jun 1, 2019

    NBALAJI1106, Jun 1, 2019 :
    I am facing an issue with my One plus 7 pro Auto brightness. It is little slower in recognizing the light difference. especially when I moved from Bright light to dark light. I am getting this observation significantly. please do the needful if this is observed by other users.

  14. G_Rafael_Real_Cabrera_QD Cupcake Jun 2, 2019

  15. Sanjiban01 Eclair Jun 2, 2019

    Sanjiban01, Jun 2, 2019 :
    The one plus 7 pro has a heating issue problem when the phone has mobile data on without any task going on. Two issues which needs to be fixed is the HEATING problem & BATTERY drainage. Thank you!!

  16. tohtamish Cupcake Jun 2, 2019

    tohtamish, Jun 2, 2019 :
    Hello, oneplus 7 pro, 6gb ram 128gb storage, baught in israel from official dealer.

    An issue with the launcher or the ios, once i unlock thr phone with a fingerprint sensor approx 30%-40% of the time the phone unlockes to an empty home screen with no icons and only after i close and reopen the icons appear and i can use the device.

    Tried about anything i could think of in the settings menu and nothing, now seems. To be solved by selecting off the trust agent in thr security menu in settings

    Thank you

    Felix@OnePlus likes this.
  17. arunantonashok Donut Jun 2, 2019

  18. M1559484064873 Cupcake Jun 2, 2019

  19. O1545496255421 Cupcake Jun 2, 2019

  20. M1536219779817 Donut Jun 2, 2019

    M1536219779817, Jun 2, 2019 :
    my mobile is 1+6 ... but I didn't got no update in salfe
    I didn't know why? in fact I didn't get screen record also