170
Feedback Tool - Let's improve OxygenOS together

  1. Swejuggalo
    KitKat Sep 14, 2019


  2. Flachfon
    Donut Sep 15, 2019

    Flachfon , Sep 15, 2019 :
    Howdy,
    two months ago I have found a bug regarding the inDisplay fingerprint reader which I could not report using Google's bug tracking system. I really like the possibility to report bugs quickly and directly to OnePlus using the app or the subforum /feedback.

    There are, however, major shortcomings. These forums are flooded with a lot of unspecific reports without sufficient details or duplicates. Should not be a big deal for a healthy bug report system, but unfortunately it seems like this platform needs a major overhaul. The majority of reports do not get a reply at all, let alone a reply from OnePlus employees. The bug I have reported and a few other reports I could verify on my device have one in common, something between 10-30 views and no reply. Google's system has pretty high standards, but I always thought OnePlus is build upon it's community?

    As far as I can see, there has to be a change. Some kind of dashboard where you can see the status of the bug (submitted, assigned, resolved or closed), the ability to report security-related bugs that can only be seen by OnePlus employees and a maximum initial response time for every report at around 14 days. It is somewhat discouraging to report a bug and receive no response at all. I do not ask you to look at all 85k reports of the past, but to change your mindset about this feedback.

    Looking forward to seeing a change there, never settle!
     

  3. Flachfon
    Donut Sep 15, 2019

    Flachfon , Sep 15, 2019 :
    In order to get Manu's attention, we have to keep mentioning this for a while, I guess.
     

  4. Bhautik bangari
    Cupcake Sep 15, 2019


  5. Georgeoneplus7pro
    Ice Cream Sandwich Sep 19, 2019

    Georgeoneplus7pro , Sep 19, 2019 :
    Hi guys! I have 1+7Pro 12GB and I have accuracy errors on Google Map of 30-100 meters. It is dual band and should have much better accuracy. I have tested another similar phone and it has the same distance gap and a Samsung S10+, non dual band, shows the exact place.
     

  6. my_thug_life
    Cupcake Sep 19, 2019

    my_thug_life , Sep 19, 2019 :
    after the updation , I've problem with my stereo speaker.
    the problem is if I receive a phone call while I'm hearing the song, suddenly cuts the main speaker. guys anyone else has the same issue?
     

  7. G_Gaurav_Bailbhare_QExs
    Donut Sep 21, 2019

    G_Gaurav_Bailbhare_QExs , Sep 21, 2019 :
    keyboard typing issue is there mainly in space button. also there is empty space below keyboard. hidden space for app is difficult to get open. many app crash. and worst is camera app. earlier camera working good but on android 10 pics not clear.
     

  8. G_Mauricio_Muñoz_UjYQ
    Cupcake Sep 21, 2019


  9. sumit_singh
    Cupcake Sep 22, 2019


  10. Cookseri
    Cupcake Sep 24, 2019

    Cookseri , Sep 24, 2019 :
    please oh please is there any way to add the ability to create prescheduled text messages? It's a valuable tool I feel many people who live busy lifestyles would appreciate.
     

  11. B1547136377319
    Cupcake Sep 25, 2019


  12. B1547136377319
    Cupcake Sep 25, 2019


  13. Georgeoneplus7pro
    Ice Cream Sandwich Sep 25, 2019

    Georgeoneplus7pro , Sep 25, 2019 :
    On my OnePlus 7 Pro I have a lack of accuracy on the Google Map of 30-100 meters, very often. Please optimize the GPS function
     

  14. Malkeets
    Cupcake Sep 26, 2019

    Malkeets , Sep 26, 2019 :
    I want to rollback for Open Beta 2 to the stable version on OnePlus 7 Pro(Global). Please help... I tried that rollback file to downgrade. But when I clicked the local upgrade option it showed me to move the file to the root directory although it was there.
     

  15. Sreenivas.C
    Cupcake Sep 26, 2019

    Sreenivas.C , Sep 26, 2019 :
    Hi .

    iam using one plus 7 till now I didn't get update and security patch for September..
     

  16. K1560134076664
    Cupcake Sep 29, 2019


  17. D1559594455742
    Cupcake Sep 30, 2019

  18. D1559594455742
    Cupcake Sep 30, 2019


  19. D1559594455742
    Cupcake Sep 30, 2019


  20. manucasa72
    Cupcake Sep 30, 2019

    manucasa72 , Sep 30, 2019 :
    Hi
    OnePlus 7 pro now with OOS 10.0.GM21BA, different issues to report:
    - the dark mode automatically returns to the light mode within 24 hours after the setting
    - in passage under android 10, I lost the VOLTE mode
    - Android Auto, worked fine before. Now, the selection buttons on the car screen are regularly inoperative, you must unplug / reconnect to properly reuse the remote application.

    I hope it could help !