1
File manager issue via OnePlus Nord

  1. Partha_Bhowmik
    Gingerbread Aug 18, 2021


    #1
    Dhruv_Sharma_123 likes this.
  2. McJader
    Marshmallow Aug 18, 2021

    McJader , Aug 18, 2021 :
    This is a user forum, users cannot solve anything.
    If you want to submit a bug report,
    https://forums.oneplus.com/feedback
    or through the feedback option in the app.
    Btw try to clear cache of the file manager, restart and check if anything changes.
     

    #2
    Aaron2017 and Dresa91 like this.
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 18, 2021

    Dresa91 , Aug 18, 2021 :
    Can you please tell me how other users are able to solve issues or bugs?
    This forum is but not the official support platform.
    Are you using the latest version of the file manager?
    Did you clear cache of it?
    What OxygenOS Version are you using?
     

    #3
    Aaron2017 and McJader like this.
  4. Partha_Bhowmik
    Gingerbread Aug 18, 2021

    Partha_Bhowmik , via OnePlus Nord , Aug 18, 2021 :
    As it is general forum so I think that there are several users available who can give ideas to overcome the issue, that's why I am asking.
    My device is runing on latest oxygen os 11
     

    #4
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 18, 2021

    Dresa91 , Aug 18, 2021 :
    So did you clear cache of it?
     

    #5
  6. Partha_Bhowmik
    Gingerbread Aug 18, 2021


    #6
  7. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 18, 2021

    Dresa91 , Aug 18, 2021 :
    are you using the latest version of the file manager?
    did ou submit a bug report?
     

    #7
  8. Partha_Bhowmik
    Gingerbread Aug 18, 2021

    Partha_Bhowmik , via OnePlus Nord , Aug 18, 2021 :
    Yes...I have already submitted a big report to OnePlus.
    I use latest version of file manager and I also check regularly for further updates.
    If there is any update I do instantly...for every app of OnePlus as well as software updates too.
     

    #8
  9. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 18, 2021

    Dresa91 , Aug 18, 2021 :
    the wait for an update...

    how did you check it? did you tke a look at for example apkmirror.com and compared your installed app version with the latest uploaded version there?
     

    #9
  10. Partha_Bhowmik
    Gingerbread Aug 18, 2021

    Partha_Bhowmik , via OnePlus Nord , Aug 18, 2021 :
    Yes. I do the same
     

    #10
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 18, 2021

    Dresa91 , Aug 18, 2021 :
    then wait for an update (no ETA)
     

    #11
  12. Niravpatel13
    Cupcake Aug 20, 2021


    #12
  13. Dhanus.h
    Cupcake Oct 16, 2021

    Dhanus.h , via OnePlus 9R , Oct 16, 2021 :
    There is a bug in file manager too...like gallery.
    It takes time to load photos and videos in file manager.
    Please solve the issue in my OnePlus 9r
     

    #13