0
Finger Print hardware not found and wrong pin issue via OnePlus 8T

  1. Q1603075606619
    Cupcake Nov 30, 2021

    Q1603075606619 , via OnePlus 8T , Nov 30, 2021 :
    Hi,

    I am facing issue in logging into my phone when I tried to cast screen to my tv. When I tried to cast, the casting did not work even after multiple tries. Then it hung all of a sudden and gave a message saying FINGER PRINT HARDWARE NOT FOUND message on the screen and I was not able to unlock my phone with my finger print or my pin also. I had to force restart my phone 5-6 times and then it started working. Don't know why this is happening only when I tried to cast my phone to a tv. Please help
     

    #1
  2. Tokolozi
    The Lab Reviewer - OPPO Find N Nov 30, 2021

    Tokolozi , Nov 30, 2021 :
    If it doesn't happen again I would assume it was some software glitch, if it happens more frequently, contact support.
     

    #2
    puccellino likes this.
  3. fabryttciorc
    Cupcake Nov 30, 2021

    fabryttciorc , via OnePlus 8T , Nov 30, 2021 :
    Happened the same with me, I was trying to cast and something fails, then I was not able to unlock the phone anymore (using code or fingerprint). I had to reset the phone to be able to unlock.
     

    #3
    puccellino likes this.