3
Finger print issue : finger moved too fast via OnePlus 7T Frosted Silver

  1. G_clement_roy_007 , via OnePlus 7T Frosted Silver , Mar 10, 2021 :
    When ever i try to unlock my phone... It shows finger print moved too fast (actually it's not the case).... It happens only in Ambient display... And i have to press the power button and press my finger in the lock screen... Is there any fix.
     

    #1
  2. ghostofcain
    Marshmallow Mar 10, 2021

    ghostofcain , Mar 10, 2021 :
    Only the one you've found. Fingerprint scanner, in my experience, is not brilliant on black screen.
     

    #2
    T1611026108537 likes this.
  3. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 10, 2021

    Caomhin , via OnePlus 6T , Mar 10, 2021 :
    Clear all Screen Locks completely, Pin, Fingerprint and Facelocks etc

    Also clear the Biometrics Service App info Cache and App info Storage as well, search for Biometrics as per image below
    View attachment 1564537
    Restart the phone and set up the Fingerprint once more.

    See if that helps.
     

    #3

  4. #4
    Bobbie63 and Caoimhín like this.
  5. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 10, 2021


    #5
    G_clement_roy_007 and Bobbie63 like this.
  6. Nikx007
    Cupcake Jun 30, 2021

    Nikx007 , via OnePlus Nord , Jun 30, 2021 :
    Even I m facing the same issue with my One plus Nord from past few days n need to restart the cell atleast 3 to 4 times in a day so that it works fine
     

    #6
  7. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 18, 2021

    Caomhin , via OnePlus 9 Pro , Aug 18, 2021 :
    Did you try the suggestion I gave above?
     

    #7
  8. pervesh_dhawan
    Cupcake Aug 24, 2021

    pervesh_dhawan , via OnePlus 7 Pro , Aug 24, 2021 :
    Couldn't find this one in the settings.
     

    #8
  9. L1631084201438 , via OnePlus Nord CE , Sep 8, 2021 :
    I can unlock my screen with finger print but when I try to open any apps through fingerprint it displays fingerprint moved too fast retarting my phone everytime I use my phone to access my apps is making me sick
     

    #9
  10. pervesh_dhawan
    Cupcake Sep 21, 2021

    Last edited: Nov 10, 2021

    #10