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Finger print issue Jan 30, 2019

  1. M1519297530570
    Cupcake Jan 30, 2019

    M1519297530570 , Jan 30, 2019 :
    I have recently updated my 5T device with 9.0.3 hot fix but I found that my fingerprint is not working well after that update. Why?
     
    #1

  2. J1548846075456
    Cupcake Jan 30, 2019

    #2
    luismartinezsoto likes this.

  3. Mr_Cyrox
    KitKat Jan 30, 2019

    Mr_Cyrox , Jan 30, 2019 :
    Define isn't working well
     
    #3

  4. artloverjv
    Jelly Bean Jan 30, 2019

    artloverjv , Jan 30, 2019 :
    Due to change in environment, your skin changes too. One of the reason why fingerprints stop working for some people in the winters. All you have to do is register the same thumbprint twice or more times in different conditions. For eg, register the prominent fingerprint once when it's dry and once with the moisturizer on etc.
     
    #4

  5. luismartinezsoto
    Donut Jan 30, 2019

    luismartinezsoto , Jan 30, 2019 :
    I hace the dame problem
     
    #5

  6. luismartinezsoto
    Donut Jan 30, 2019

    #6

  7. Mr_Cyrox
    KitKat Jan 30, 2019

    Mr_Cyrox , Jan 30, 2019 :
    Saying that will help no one...
     
    #7

  8. G_Jacek_Podgórski_talX
    Cupcake Jan 30, 2019

    #8

  9. Bartfart
    Cupcake Feb 13, 2019

    Bartfart , Feb 13, 2019 :
    Ever since the Pie update to my 5T has had issues with the finger print reader. It was flawless under Oreo. I was hoping that the second patch to 9.0.3 would have resolved it, but the issue is still there.

    There is no lag on mine 5T, rather it doesn't work. I have to hit the power button and then the finger scanner will allow access to my device (I have the face recognition disabled).

    This is frustrating and I hope that OnePlus addresses the issue.
     
    #9
    T1511532795696 likes this.

  10. icraigen
    Cupcake Feb 13, 2019

    icraigen , Feb 13, 2019 :
    Re-defining fingerprints, turning off advanced battery optimisation and restarting the phone resolved this issue with me.
     
    #10

  11. G_Jacek_Podgórski_talX
    Cupcake Feb 13, 2019

    G_Jacek_Podgórski_talX , Feb 13, 2019 :


    icraigen

    Re-defining fingerprints, turning off advanced battery optimisation and restarting the phone resolved this issue with me.​


    ok but battery is more discharging about 50% I checked this issue
     
    #11

  12. DennisK95
    Cupcake Feb 14, 2019

    DennisK95 , Feb 14, 2019 :
    Exactly this. To let the fingerprint work I need to hit the power button. Also to let the screen turn on I have to hit the power button twice.
     
    #12

  13. luismartinezsoto
    Donut Feb 15, 2019

    #13

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Last replied by luismartinezsoto

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