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finger print sensor issues

  1. V1559607020425
    Cupcake Oct 22, 2020

    V1559607020425 , Oct 22, 2020 :
    Lately , anyone experiencing issues with fingerprint sensor. I have noticed it is not responding consistently, and have to frequently reboot.
     

    #1
    saurabh__sp likes this.
  2. Caomhin
    Marshmallow Oct 23, 2020

    Caomhin , via OnePlus 6T , Oct 23, 2020 :
    Clear all Screen Locks, Pin, Fingerprint and Facelocks etc

    Also clear all Smart Locks as well.

    Restart the phone

    And then setup the Fingerprint once more.
     

    #2
    drl431 likes this.
  3. tonytomt007
    Froyo Oct 23, 2020


    #3
  4. saurabh__sp
    Cupcake Oct 25, 2020


    #4
  5. saurabh__sp
    Cupcake Oct 30, 2020

    saurabh__sp , Oct 30, 2020 :
    The scenario is like this: After performing the above steps you get new working fingerprint locks but after 1,2 days same thing happens. It get restored after few hours then again stop recognising. I started worrying about any malware or something happened to it!! Or it is just faulty update.
     

    #5
  6. Caomhin
    Marshmallow Oct 30, 2020

    Caomhin , via OnePlus 6T , Oct 30, 2020 :
    If its recurring after a day or 2, it could be possible software issue. Doubt its hardware. But you can run a system check with the OnePlus Diagnostic tool.

    You can run this tool to check if everything is working as expected by clicking on Detect Now.

    Just follow the instructions on the screen.

    Download OnePlus Diagnostic tool.

    https://www.apkmirror.com/apk/oneplus-ltd/oneplus-diagnostic/
     

    #6