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Finger print sensor not working

  1. rileytks
    Eclair Nov 23, 2018

    rileytks , Nov 23, 2018 :
    My fingerprint sensor randomly decides to not work. I go to scan my finger and it seems like it's not even turned on or trying to scan a finger, it doesn't even vibrate to tell me that it's the wrong fingerprint. Not sure if this could be a hardware or software issue.
     

    #1
  2. rileytks
    Eclair Nov 23, 2018

    rileytks , Nov 23, 2018 :
    I've also tried re-entering my fingerprint, this hasn't changed the issue.
     

    #2
  3. appupd
    Donut Nov 23, 2018

    appupd , Nov 23, 2018 :
    Go to dialer and type *#808#
    You will enter into factory mode.
    There, under device debugging tab there is an option called finger print test.
    You can check whether your finger print sensor is faulty or not in there.

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    #3
  4. AvinashJethy1989
    Cupcake Dec 15, 2018


    #4