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Finger sensor not activate on lock screen via OnePlus Community App

  1. NareshRajpoot , via OnePlus Community App , Jan 21, 2022 :
    Hi I am having problem with my OnePlus 9rt finger sensor, when phone is lock and I place my finger on sensor to unlock it it didn't activate and don't shows any animation and not unlocking the screen. When i press the unlock or power button the it shows.

    Please help.
     

    #1
    Akash Pagar likes this.
  2. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Jan 21, 2022

    Last edited: Jan 23, 2022

    #2
  3. Akash Pagar
    Gingerbread Jan 21, 2022


    #3

  4. #4
  5. NareshRajpoot , via OnePlus Community App , Jan 23, 2022 :
    Yes, you are right I have to double tap and then using the finger print, also having the issue as yellow tint in video playback. Please help
     

    #5

  6. #6
    psygarden likes this.
  7. Akash Pagar
    Gingerbread Jan 23, 2022

    Akash Pagar , via OnePlus Community App , Jan 23, 2022 :
    Yellow tint is only for HDR videos. That's normal
     

    #7
    NareshRajpoot likes this.
  8. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Jan 23, 2022

    psygarden , via OnePlus Community App , Jan 23, 2022 :
    It will be added with next update most probably or with OOS 12.
     

    #8
    NareshRajpoot likes this.