Fingerprint issue

  1. Shadow0929
    Jelly Bean Dec 1, 2017

    Shadow0929 , Dec 1, 2017 :
    hello everyone, I have been using my OnePlus 5 for a while now and have come across an issue with my finger print scanner, hope you guys can help me...

    As we all know when we touch the scanner it does a vibration and it opens the phone almost instantly, but in my case, the phone will vibrate and then the screen will take seconds to open, sometimes this issue doesn't even appear and the scanner works perfectly turning on the screen almost instantly.

    I have tried doing factory reset, wiping cache and also removing fingerprints, I am almost sure this is a software thing and not a hardware thing, is there some way of fixing this issue?

  2. Shadow0929
    Jelly Bean Dec 1, 2017

  3. T1511826350460
    Eclair Dec 1, 2017

    T1511826350460 , Dec 1, 2017 :
    Ya I mean if you have done all of those things I can't see what is keeping it from unlocking the phone fast everytime. I haven't had this problem so I can't tell you much else from my experience

  4. Z1512159301929
    Cupcake Dec 1, 2017