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[Submitted] Fingerprint not working

  1. Shanpeshwe
    Gingerbread May 2, 2021

    Shanpeshwe , May 2, 2021 :
    My fingerprint sensor is not working.

    When I reset the phone and go through initial setup, the input asks for the fingerprint enrolment but the sensor do not works.

    After setting without fingerprint, when I go to setting and security, there is only face unlock option and no option for fingerprint.
     

    #1
  2. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member May 3, 2021

    Dipjyoti Nath , May 3, 2021 :
    Sorry for the inconvenience caused with regards to this concern of yours. Our development team is currently working on it as every feedback is of great importance to us. We will get back to you in case of any further updates.

    Regards,
    Dipjyoti
     

    #2