[Submitted] Fingerprint not working

  1. Shanpeshwe
    Gingerbread Sep 10, 2021

    Shanpeshwe , Sep 10, 2021 :
    My phone doesn't show the fingerprint option also while initial setup it asks to enrol the fingerprint but when tried to do so, it says "failed to enrol fingerprint".

    Similarly I cannot use fingerprint sensor in any other apps.

  2. Ankita_S.
    OnePlus Bug Hunter Staff Member Sep 11, 2021

    Ankita_S. , Sep 11, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.