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Fingerprint problem via OnePlus 9

  1. DivianaTan
    Cupcake Jan 12, 2022


    #1
  2. the_o2
    OnePlus 9 Series Expert Community Expert Jan 13, 2022

    the_o2 , Jan 13, 2022 :
    Search for " bio" in settings.
    You will find this
    Screenshot_20220113-073107.jpg
    Click on it
    Now click on storage and cache
    Clear storage.

    Now restart your phone once and try to set up the fingerprint again.
     

    #2
    Caomhin likes this.
  3. lovelyMani143
    Cupcake Jan 16, 2022


    #3
  4. Gor.
    New Star of Community Award 2021 Jan 16, 2022

    Gor. , Jan 16, 2022 :
    Hey there,

    Having a screen protector on may cause such issues. In your case, I suspect the repairs may be the cause. Did you get it replaced at an official OnePlus center? If yes, you can reach out to them and they'll hopefully check what could be wrong.
     

    #4